Operations Manager at Timeless Select LLC in Elk Grove Village, Illinois

Job Description:

About Timeless Select LLC
Timeless was founded in 2013 with the vision of creating a Leading Lifestyle Brand around Cannabis products that are efficient, safe & discreet to use. Our passion for R&D and Brand building has led Timeless to be one of the most innovative brands in the market.
Community, Culture, and Legacy are the building blocks of what we do at Timeless. We always have and will continue to work with local businesses, artists, charities, and dispensary partners to support the movements that we believe impact our industry and world for the better.
About the role
Operations Managers oversee operational activities at every level of an organization. The Ops Manager is responsible for managing all teams that fall under operations; production, accounting, distribution, and inventory. A problem-solving mentality is essential in organizing and monitoring workflow to ensure maximum performance and quality within all ops teams. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material/resources, and securing compliance.

Responsibilities

Oversee production by creating and reviewing production team schedules; clarify expectations; calculate requirements; monitor and maintain inventories of materials and supplies
Set ambitious production goals and communicate them to key personnel
Work with other managers to formulate objectives and understand requirements to achieve company objectives
Organize and coordinate workflow for the Production Team to produce finished goods while maintaining safety, quality, and standards that meet specifications and deadlines.
Monitor production to predict and identify effects on supply chain activities.
Use information systems to control stock levels, inventory accuracy, and orders.
Define and track KPIs for direct reports
Evaluate and conduct performance reviews; provide coaching and guidance to production team members
QA/QC duties that include data review of analytical testing for quality and consistency.
Inspect physical conditions of equipment, order testing, maintenance, repairs, or replacements; clean and maintain equipment and facility following standard operating procedures to comply with legal regulations.
Create SOPs, training records, and related documentation as needed
Cash and check handling/depositing
Oversee distribution by creating a schedule that ensures we are providing customers with their orders in a timely manner while also ensuring that the routes make sense logistically for the company
Oversee the inventory team in ensuring that materials/products are received accurately and in a timely manner
Aid inventory in end-of-month reporting to ensure the accuracy of reports and use data to maintain inventory levels necessary for the production
Work alongside Sales to ensure that everything necessary for them to meet goals and increase sales is available at all time
Work with other market managers to formulate objectives and understand requirements
Estimate and manage COGS
Organize workflow to meet specifications and deadlines
Monitor production to resolve issues in the moment. Create simple solutions and update SOP's to reflect current operations
Supervise and evaluate the performance of all production personnel
Determine the amount of necessary resources (workforce, raw materials, etc.)
Plan and prepare order lists for all raw consumables to be approved by National Production Manager
Submit requests for maintenance work, purchasing of equipment, etc.
Submit all new orders for lab testings (Confident Cannabis, LIMS, etc)
Ensure output meets quality standards
Enforce health and safety precautions daily to ensure Timeless is always operating in accordance to AZDHS laws and regulations
Provide a daily production tracker update to upper leadership with full explanations on goals
Understand and track KPIs for all departments managing
Communicate with HR on workforce management needs of the production department
Hold weekly meetings with facility leadership to create daily, weekly, monthly production goals
Be able to give and receive feedback openly
You show a high level of professional maturity and emotional intelligence
Siphon through qualified candidates, hold interviews via phone, zoom, and in person.
Hire and Train qualified candidates
Always ensure all employees physically have their FA cards on them as it is a part of their uniform
You have the ability to socialize and lead organizational change; Demonstrate an ability to drive individual and team accountability
Maintain a positive company culture
Identify and implement process improvements to enhance productivity, reduce waste and increase efficiency
Use and continually develop leadership skills
Seek out new and innovative ways to increase business
Allocate labor resources where needed according to set/accomplish production goals
Oversee all time adjustments, time off requests, time edits, etc to ensure accurate time keeping and labor allocations
Ensures that all functions are performed to the highest standard of quality and compliance and successfully conforms to all state regulations, organizational standards, policies and procedures, safety and security protocols
Maintains the highest levels of cleanliness and sanitation inside the Production facility. Participates in the clean-up of equipment and the workplace at the end of every day during the walk final walk through
Keep a Fun, Edgy and Caring Culture
Presents KPI targets and results during weekly management meetings with the Production Manager, Production Supervisor, and Captains; collaborates cross functionally to find unique areas of continuous improvement

Candidate Qualifications
Skills

Excellent leadership skills, including the ability to set goals and motivate positively
Strong decision-making and a results/ data-driven approach
Exceptional problem-solving skills
Demonstration of exceptional communication skills, including writing, speaking, and active listening
Strong attention to detail
Proficient in MS Office, Spreadsheets, and ERP software
Understanding of quality standards and health & safety regulations
Ability to perform calculations.
Ability to work within established warehouse procedures and practices
Strong organizational skills and attention to detail
Ability to troubleshoot issues effectively.
Full understanding of the state compliance
Ability to work independently or in a team setting to solve problems positively across departments and interact professionally and as a team player with all levels of contacts, internal and external
Ability to learn and manage ERP systems
Basic understanding of the Leaf Trade platform
Excellent attendance record required

Experience

2+ years of direct experience with team management, performance evaluations, and KPIs
3 - 5 Years of experience in a similar operations role

Educational Background / Certificates

Bachelor's degree in a related field of study (preferred)
Deep knowledge of production management

Additional Qualifications

Must consent to a criminal background check performed by the Company and/or the State of Illinois
Employment offers are contingent upon the successful completion of the criminal background check conducted by the State of Illinois
Must have valid Identification

Physical Demands: (The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job(s).

Must occasionally lift and move up to 75 pounds
Must be able to be perform all duties on their feet during an 8, and up to a 12 hour shift
Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day.

Employment Details

Full-Time
Salary

Base Range

$60,000 annual salary

Bonus Potential

Up to 15% of total (Prorated) salary based on KPI performance
Full-Time Benefits

Employee discount on website merchandise
10 paid holidays
Sick Time; available after 90 days
Health, Dental, Vision, & Life Insurance; after 90 days
Vacation Time; after 1 year of employment
Paid Parental Leave; after 1 year of employment

Annual bonus based on KPI performance (prorated based on full-time start date)

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