Senior Human Factors Engineer at Intuitive Surgical, Inc. in Sunnyvale, California

Job Description:

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position

The Senior Human Factors Engineer collaborates with various teams to develop new products that are practical, profitable, and appealing.

As part of product-development teams, the Senior Human Factors Engineer plays a key role in user-centered design research. They examine use-related risks, conduct usability testing, and track design iterations. Responsibilities include evaluating product designs with end-users, conducting qualitative research, and developing tools to measure UX.

Roles and Responsibilities:

Research:

• Collect detailed insights on user interactions with Intuitive products using interviews, simulations, observations, and task analyses.


• Support project-based and advanced longitudinal-research regarding cognitive/behavioral and ergonomic human factors topics.


• - Complete research studies: design, develop instruments, collect data (desktop & field), review data, report findings, and communicate with partners.


• Create actionable insights for improving products and services based on results of internally and externally inspired research.


• Study usability factors: physical, cognitive, social, organizational aspects that affect interaction with Intuitive products.


• Draft usability requirements.

Design:

• Contribute to workflow and user interface designs and negotiate design recommendations to mitigate use errors and improve usability.


• Develop usability requirements driving user interface design, training, and labeling.


• Assist creation and revision of user-interface requirements documents.


• Highly advocate for clinical caregiver experience safety and usability. Consider both user/customer and business needs.

Collaborate:

• Manage the efforts required to create and update usability risk analyses for Intuitive Surgical products.


• Represent the Human Factors function on core teams for large projects.


• Coordinate human factors efforts across projects involving several sub-systems.


• Manage usability-engineering activities within development projects and provide schedules and status to technical product managers and engineering project managers.


• Teach junior engineers and colleagues usability engineering methods. Mentor in intuitive product development processes within the organization.


• Track usability findings from the field and support responses to field actions.

Qualifications
Required Skills and Experience

• This position requires experience leading research with diverse populations, especially in Health Care, shown through a portfolio.


• Ability to evaluate products rapidly using different techniques in various environments, such as prototype and usability testing in the lab. This includes evaluating services, products, and tools outside the lab.


• Great skills in writing, speaking, and presenting in a professional setting, using various communication methods like email and video.


• I can work with different departments and levels of management like marketing and regulatory to solve usability issues.


• Ability to change elevations quickly as well as an appetite for fuzzy front-end development.


• Ability to travel internationally, as well as domestically (up to 25%).

Required Education and Training

• Minimum Education: Bachelor's degree in Human Factors Engineering, Cognitive Psychology, Computer Science with HCI focus, or related field. Master's degree is highly recommended.


• Minimum of 8 years related experience with a bachelor's degree in engineering required. Six years with a master's is also acceptable. An alternative is a relevant PhD with 3 years of experience. Another option is equivalent experience with human factors or biomedical devices.


• Experience in medical device or similar highly regulated industry is of significant value.

Preferred Skills and Experience

• Experience with data collection tools, e.g., Qualtrics.


• Ability to parse large amounts of data using QDA and statistical software like NVivo, atlas.ti, SPSS, SAS, Stata, R.

Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $159,900 USD - $230,100 USD
Base Salary Range Region 2: $136,000 USD - $195,600 USD
Shift: Day
Travel: 25% of the time
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.

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