Senior Associate, Consumer Insights & Business Analytics (CIBA) at SC Johnson Professional in Racine, Wisconsin

Job Description:

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

Job Description

ABOUT THE ROLE

The Senior Associate, Consumer Insights & Business Analytics (CIBA) position is in the SCJ Professional RD&E - Claims and Product Experience Team (CPX), reporting into the Manager (UK based). The Senior Associate will work closely with the Associate Manager, CIBA to play a key role within the RD&E team.

Working within NPD project teams and with Sales and Marketing to develop a leading edge understanding of our customers and end users to unlock new insights that will form the basis of our future innovation roadmap and product claims. This role will lead support initiatives to strengthen SCJ Professional's presence in the market.

The Senior Associate will manage and liaise with internal cross-functional stakeholders and external agencies to define and deliver the research workplan and insights in support of innovation strategy and global NPD launches.

KEY RESPONSIBILITIES

• Support the End-user Insight workstreams within NPD project teams and Technology Scouting projects.


• Support Product Claims workstream within global NPD project teams.


• With supervisor, support SCJP global market segment strategy teams to help define and deliver research plans to develop demand spaces and end user insight.


• Demonstrate thorough understanding of best practice qualitative and quantitative methodologies for building deep understanding of the end user and key drivers of choice


• Develop professional skills via building strong networks and leveraging internal SCJ cross-BU capabilities (S&T, RD&E, CPX, CIBA) as well as external research and design agencies or testing houses


• Work with Legal, GSARA and other HQ teams to execute and support the claims development process within projects.


• Through RD&E team, contribute to the development of capabilities and professional skills in all areas of End User Insight incorporating continuous improvements and delivering high quality data


• Work in close collaboration with other SCJP RD&E departments - Design and Formulation teams to support R&D projects and initiatives

REQUIRED EXPERIENCE YOU'LL BRING

• Bachelor's Degree preferably in either Behavioral Science/Psychology, Market Research, Consumer Research or Insight related fields


• 2+ years experience Consumer/Technical Insights or related field.

PREFERRED EXPERIENCES AND SKILLS

• Comfort with ambiguity and ability to navigate dynamic project scopes


• Ability to synthesize data to build and tell a compelling customer/end user story with credibility


• Ability to handle & influence multiple levels and teams during one project


• Demonstrate strong Intellectual Curiosity (ex: exploring trends and adjacent category activity to inform brand and product stories)


• Enthusiastic, independent, self-motivated individual.


• Keen attention to detail


• Good communicator

JOB REQUIREMENTS

• 10-15% travel


• Remote work is available one day a week for eligible employees after 90 days

Inclusion & Diversity

We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.

We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com . All qualified applicants are encouraged to apply. Download the EEO is the Law poster f or more information.