Job Description:
ESSENTIAL JOB FUNCTIONS
Performs all aspects of Quality Control for the Atlanta logistic warehouse hub.
- Primary role is to performs quality control functions such as incoming, first article and field returns inspection
- Approve incoming materials by confirming specifications, conducting a visual and measurement test, rejecting, and returning unacceptable materials
- Return products for re-work such as RGA's and RMA's if needed and complete documentation to confirm re-work
- Document and update inspection results by completing reports and logs
- Communicates with product planners, engineers, and suppliers regarding product validations
- Oversee circuit board reprogramming function for Thermal products
- Manages and designs product packaging; and work instructions for DC & AC Power and Thermal products to ensure the protection/safety of the product and field technicians; must include the ability to use hand tools and power drills for building and designing specialize crating
- Monitors, communicates, and improve key supply chain KPI's, including OTD.
- Works to resolve supplier technical issues in a timely manner to ensure continuity of supply
Leads process, product, and systematic continuous improvement projects; uses Six Sigma tools and techniques, assigns project team tasks and uses the stages of the Six Sigma or DMAIC processes to complete improvement projects
- Helps organizations reduce defects and maximize product and service quality
- Applies Lean Manufacturing principles to remove process steps that provide no value to the customer and reduce waste
- Prepare weekly, monthly, and quarterly reports for upper management regarding status of projects or fiscal year cost savings objectives
- Drives "Zero Defect" mentality within the supply base and 3rd party logistic support
- Record, collects and analyze data to make sound decision to implement improvements
Ensures corrective actions and communications of technical issues and Miss-Shipments are clear, concise, and easily understood
- Manages Vertiv Services Supplier Corrective Action system
- Manages Vertiv Services Internal & External Corrective Action system
- Leads problem-solving initiative using the 8D problem-solving process to help identify the root-cause
- Works closely with customer to keep a strong bond with communication until the problem has been resolved
- Review and monitor corrective, preventive actions, and Miss-Shipment reports to identify trends, root-causes, and areas of opportunities for improvements
Manage and maintains the company's quality audit programs for Age Sensitive and Date Code products
- Assist Logistic/warehouse management with auditing program to ensure 3rd company is within compliance of the company policies for managing age sensitive and date code products
- Enforces FIFO to ensure products are pulled and picked based on the date code specification
- Work closely with suppliers and customers to identify any age sensitive and date code problems
- Manages outbound, and repack department spot check audits and document controls systems
JOB QUALIFICATIONS
- BS in Business, Engineering, or related Technical Field. Proficient in data analysis, performance metrics, and 8D problem-solving. Six Sigma (DAMIC) experience a plus.
- Strong quality control, warehousing, and logistic understanding
- Experience with supply chain initiative
- 5+ years' experience in a similar role preferred
- Proficient in MS Office. Smart Sheet is a plus
- Ability to multi-task and effectively prioritize assignments
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical, and interpersonal skills
- Experience with MRP, and EDI systems (Oracle is preferred)
- Ability to use Minitab and other statistically tools and methods
- Ability to read and interpret engineering drawings
- Must be able to travel up to 50% of the time
- Ability to lift 50lbs. occasionally and walk, seat, and stand for periods of time
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