Patient Care Coordinator at Portland State University in Portland, Oregon

Job Description:

Equal Opportunity Employer/Veterans/Disabled


Portland State University


Position Details
Position Details

Proposed Start Date	06/03/2024
Classification Title	Office Specialist 2
Working Title	Patient Care Coordinator
Department	333010 - SHC Ctr f/Stdnt Health & Cnsl-Offic
Position Number	D95387
Representation	OP - SEIU/OPEU Local 503
Position FTE	1.0
End date, if applicable

Position Summary

Brief Description of PSU/School/Dept	The Center for Student Health and Counseling (SHAC) is a nationally accredited health care facility that offers medical health, mental health, dental services, health promotion and education, and academic testing services to the students of Portland State University. The center consists of over 100 clinical and administrative staff and operates Monday through Thursday 8:30am-5:30pm and Friday 9am-5pm. There are currently 20,000 students eligible to use our services.
Position Summary	The Patient Care Coordinator (PCC) supports the health and counseling services and administrative teams. The PCC’s primary functions are to process patient referrals to outside specialty care and radiology, and perform tasks that support the operations of Health Services. The PCC serves as a valuable resource to students as they navigate obtaining outside healthcare services. In addition, the PCC supports and provides backup for the Medical Records Coordinator and the Student Insurance Coordinator, and provides administrative support to the Health Services team.This is a full-time, on-site position.
Minimum Qualifications from Classification	Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR An Associate’s degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience. Note: College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Additional Minimum Qualifications for this Position	Experience disclosing secure information while following state or federal guidelines.
Preferred Qualifications	One year experience working in a similar position in a primary care medical clinic or mental health clinic Experience working with health insurance plans and/or the Oregon Health Plan Experience assisting patients with referrals Experience using an electronic health record Knowledge of medical terminology
Key Cultural Competencies	Creates an environment that acknowledges, encourages and celebrates differences. Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds. Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship	Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours	Mon-Thu 8:30-5, and Friday 8-4:30
Total Compensation Range & Benefits Statement	The starting salary rate for this position will be between $17.24/hour and $19.29/hour. The starting salary may be negotiable above this range, however, it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR. Portland State has an excellent benefits package including 95% employer-paid health insurance premiums (employees and eligible dependents) and significantly reduced tuition rates for employees and eligible dependents at any of the Oregon Public Universities. After completing six full months employees are eligible to choose between our two employer-paid pension programs in addition to two voluntary retirement programs. Wellness options include access to the PSU Rec Center at a reduced rate and free wellness programs. For a comprehensive view of all PSU benefits, visit the PSU Total Compensation Calculator.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please explain your previous experience with ensuring data/records were organized, accurate and complete.

   (Open Ended Question)

2. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
3. If you selected Other, please describe.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Professional References

Optional Documents

PI239796087

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