Sr. Director, Donor Care at Vitalant in Denver, Colorado

Job Description:

Description

Vitalant is seeking an enthusiastic Senior Director to lead all operational activities of an assigned Denver Vitalant footprint. As the driving force behind our daily operations, you will champion culture and compliance with Vitalant's policies and directives while managing all aspects of blood center operations.

As the Senior Director of Donor Care at Vitalant, your impact is Vital! In this role you will provide effective leadership to optimize service quality, financial performance, and goal achievement. Responsible for overseeing personnel management, regulatory compliance, equipment maintenance, staffing, scheduling, collaboration initiatives, communication standards, and budget adherence. Additionally, performs other assigned duties as directed by management. A successful applicant will plan to be in the Denver office and travel to sites within the Mountain Region as they continue to build and reinforce relationships with all aspects of Donor Care and Donor Recruitment.

What to Expect?

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance


• 401K + 5% company match


• Tuition assistance up to $5k per year


• Free basic life and AD&D insurance


• Free short-and-long-term disability insurance


• Paid time off


• Recognition and perks

• Lead efforts to achieve high levels of service and product quality, financial performance, and other organizational benchmarks, aligning with policies, goals, and objectives.


• Partake and lead in community outreach initiatives to assist in securing events.


• Ensure strict adherence to regulatory standards, policies, and procedures at the regional center, including effective management of deviations and timely implementation of corrective actions.


• Collaborate with staff and business leaders to identify strategies for enhancing efficiency, improving working conditions, enhancing customer satisfaction, and resolving conflicts.


• Ensure adherence to all regulatory standards, polices and procedures, including effective deviation management and timely corrective actions.


• Collaborate with staff and business leaders to seek strategies that improve efficiency, working conditions, customer satisfaction, and resolve conflicts.


• Ensure responsiveness to local needs of donors and customers and recommend actions to improve existing services.


• Represents business unit in enterprise functional council meetings, projects, and initiatives.


• Participate in annual budget preparation and ensure adherence to approved department budget.

Requirements

REQUIREMENTS:

Knowledge/Education

• Bachelor's degree required .


• Knowledge of general business and management practices required.

• Five years or related experience required . To include three years supervisory experience.

Summary

About Us

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here