This is a key Administrative position in the growing and dynamic Marketing department of Navien. The ideal candidate for the Marketing Operations Administrator role is well-rounded and thrives in a fast-paced environment. They are highly organized, self-motivated, adaptable and have previous experience supporting medium- to large- sized departments and managing large budgets. This person must be a strong communicator, both written and verbal, and excel at juggling multiple tasks at the same time. This person will keep the marketing operations running and keep everyone on the team accountable for their Marketing Activity spend. This person must be a reliable and flexible team player, as they will support all members of the team with ongoing projects on an as-needed basis. This person must be resourceful and detail oriented while always keeping the big picture in mind. In addition, the Marketing Operations Admin must be highly self-motivated, able to work on their own and with a group, have a positive attitude, and be resourceful and enthusiastic about working on a variety of ever-changing tasks.
Responsibilities:
Administrate the day-to-day financial operations for the department. Own the administrative functions of the budget from start to finish:
Create and submit marketing purchase requests for approval
Process vendor invoices and obtain management approval for payment
Reconcile invoices, receivers, and purchase requests with the original estimate
Work closely with program coordinators to process all marketing and regional development invoices and submit to accounting
Work closely with Trade Show Coordinator to ensure all show related purchases are captured and logged
Track and enter all marketing credit card expenses into monthly accounting log
Track and enter all purchase requests, invoices, and credit card receipts into the marketing budget platform
Perform auditing functions for periodic promotions
Support Marketing Warehouse staff with special shipping projects and assist during peak season
Perform customer service support via email and inbound phone calls
Provide Marketing department office support
Other tasks as assigned
Requirements:
Business Operations, Management, or Administration degree preferred, or comparable work experience consisting of 3-5 years in customer service, administration, account management, or coordination
Experience managing budgets with successful results
Thrives in a fast-paced environment with quick turnarounds to meet deadlines
Strong work ethic and attention to detail with excellent communication skills
Willing to learn and self-motivated, with a passion for helping others
Highly adaptable to a variety of tasks, as requested
Strong customer service skills and sense of responsibility and follow through
Work well in a team environment, strong collaborator, and team player
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Organizational, time management and prioritization skills are a must
Excellent ten key by touch, and 60 WPM and numerical data entry skills
Preferred Qualifications:
Experience in Smartsheet, Teams, Google Drive, and app-based phone systems
Experience in marketing or communications role
Experience in plumbing or building products is a plus
Experience organizing and implementing new processes and procedures to improve efficiency
Ability to understand, research, write, and deliver summaries on a range of business needs
Pay Scale: $24/hr.-$26/hr. (depending on experience)
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.
Benefits
PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
Employee-only premium covered at 100%, and dependent premium covered at 50%
Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
10.5 Paid Holidays per calendar year
Community Involvement Volunteer Day
401K Plan, 100% match on employee's contribution, up to a maximum of 5%
Employee discounts on Navien products
LinkedIn Learning License
Life Style Spending Account: You choose-- gas, pet care, elder care, gym membership
Work from Home Benefit - 50 days per calendar year
About Navien, Inc.
Since 2006, Navien, Inc. has become one of the fastest growing companies in the home comfort sector in North America and has established itself as the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2018, Navien moved beyond the condensing market with the introduction of the NPN series non-condensing tankless water heater, and now is breaking into new markets, releasing products for the HVAC and water treatment categories.
Navien has achieved international recognition for its sophisticated engineering and robust designs. Backed by parent company, KD Navien, with more than forty years of experience with advanced boiler and water heating technology, Navien will continue its mission to provide high quality products. Navien products are available in the United States and Canada through a selected network of wholesale distributors.