Sr. Project Manager - SaaS Implementation at SPS Commerce in Minneapolis, Minnesota

Job Description:

Sr. Project Manager - SaaS Implementation

US--

Job ID: 2024-8563
Type: Regular
# of Openings: 1
Category: Implementation
Remote - United States

Overview

SPS Commerce is growing! We have several Project Manager openings on our NetSuite team to continue to expand our services and are looking for new team members who are Obsessed with Customers and have a Results Matter mindset to join our Implementation Team!

The Project Manager is a member of the Integrated Implementation team and leads team members to implement SPS Commerce services and products for clients. Responsibilities include monitoring teamwork flow including multiple functional areas to ensure project delivery and quality standards are met. They are a point of contact for the team and demonstrate comprehensive understanding of projects/products offered.

This role will either be hybrid from one of our corporate offices or fully remote

based on the candidate’s geographical location.

Does this sound like you?

• You are known for your communication skills and ability to manage projects and deliverables internally and externally
• You can hold business critical conversations with clients, while maintaining the relationship and earning their trust
• You have experience with managing software implementations from the moment the contract is signed until they are fully deployed

Why work at SPS?

We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.

At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.

What is the day-to-day like?

You will own a portfolio of projects, driving them from contract signature to project closure. You will work with and influence upstream/downstream partners (within and outside Implementations) to ensure successful broader service delivery. You’ll provide leadership to the project team and for the efficiency and effectiveness of projects for a given service delivery area. The day-to-day will include regular collaboration with multiple teams across SPS.

• Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support.
• Create and maintain project work schedules, track customer requirements, and translate customer requests into project deliverables.
• Coordinate delivery aspects of the implementation project to ensure deliverables are completed on time while managing project risks and issues
• Define and communicate expectations for productivity and quality measurements by maintaining consistent processes across the team and organization
• Demonstrate the ability to apply technical, professional, or product expertise to real work situations
• Complete post-project analysis and drive positive project outcomes, team results and effective change management
• Own a portfolio of projects while working with limited supervision.

What experience is required?

Project Manager:

• Bachelor’s Degree or equivalent experience
• 2+ years of project management experience
• Strong problem solving & analytic ability
• Quality-focused; detail-oriented; ability to prioritize and multitask
• Proven ability to handle multiple projects
• Computer proficiency in Microsoft Office suite
• Excellent organizational skills and written/oral communication skills
• Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment

Sr. Project Manager:

• Bachelor’s degree or equivalent experience
• 5+ years project management experience
• Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation
• Strong problem solving and analytic ability
• Quality-focused; detail-oriented; ability to prioritize and multi-task; proven ability to handle multiple projects
• Excellent organizational skills and written/oral communication skills
• Experience developing processes and managing projects in a technology based service organization desired
• Demonstrated ability to lead teams and achieve goals without direct authority over personnel

What experience is preferred?

• Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation.
• Experience developing processes and managing projects in a technology-based service organization desired.
• Demonstrated ability to lead teams and achieve goals without direct authority over personnel.
• Supply Chain Experiences
• EDI or ERP experience or Order to Cash process for suppliers
• NetSuite - nice to have

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

**EOE including veterans/disability**

PI239804886

Salary:

$90,500.00

Apply Now