1. Handle confidential information on the phone, in person, and in physical and/or computer files.
2. Answer phones, address incoming questions
3. Gatekeep in-person to deal with walk-ins congregants, vendors, and outside sources to protect Rabbis schedule.
4. Answering questions and solving problems individually or in collaboration with the Executive Director, Accountant, and program team; providing prompt, complete resolution, and follow through.
5. Managing schedules and logistics: Being on-site to manage the Director's calendar, schedule meetings, and handle any last-minute changes or arrangements efficiently.
6. Perform general office duties.
7. Observe and anticipate the Director's needs, including providing proactive support and assistance. This may include picking up lunch, supplies, etc.
8. Manage Director's calendar by greeting appointments, bringing to Director's office, handle in-meeting needs, and escorting meetings out after the meeting.
9. Administration of Cemetery including CIMS database, compassionately working with associates for funeral in-take, and handling accounting needs on a limited basis.
10. Handling the administrative and logistical needs for all life cycle events.
11. File, retrieve, and maintain accurate detailed documents, records, and reports as needed using MS office applications.
12. Assist the team in events and activities to ensure event success. Some evenings and weekends.
13. Back-up the front desk when receptionist time-off, including 1-hour daily for lunch.
14. Perform a variety of tasks and projects as assigned.
JOB SPECIFICATIONS/REQUIREMENTS • High School Degree. Bachelor's degree preferred (not required). An equivalent combination of education, training, and experience will be considered. • 2+ years related administrative experience with MS Office products; specifically Excel and Word. Ability to learn additional programs. Familiarity with ShulCloud, CIMS, or other CRM is a plus. Motivation to learn new programming will be considered. • Ability to maintain confidentiality of all financial, membership, and personal data. • Welcoming, positive, friendly demeanor. • Proven attention to detail. Ability to anticipate and solve problems. Ability to multi-task. • Ability to communicate (orally and in writing) in a professional manner • Anticipates needs and takes appropriate actions. • Comfortable with changing and shifting priorities. • Demonstrates courtesy, respect, and compassion in dealing with others. • Office environment. Computer/desk work. Operation of machines (copiers, printers, etc.). Light lifting. • On-site position. • Requires evening/weekend work. • Requires physical stamina to be involved during events - moving chairs, tables, and standing for long periods. • Other duties as assigned.