Guest Room Attendant | Inn at Bellefield Hyde Park at Shaner Hotel in New York, New York

Job Description:

ABOUT THE TEAM



In the heart of New York's Hudson River Valley, the Inn at Bellefield is situated directly across from the Culinary Institute of America. This picturesque property has 137 guest suites with fully equipped kitchens and an ample seating area. On site, this hotel features a true culinary and lounge experience with an outdoor patio that is anchored by a firepit, as well as an extensive fitness center. In town for a corporate or social event, we offer an on-site multi-purpose flexible gathering space that seamlessly converts to a serve a variety of uses. Conveniently located less than 90 minutes from New York City, this property is perfect for a getaway and a must-see for domestic and international travelers alike.



ABOUT US



Shaner Hotel Group


Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!



JOB DESCRIPTION

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Pay: Starting pay $16.00 to $18.00 hourly based on experience.



Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

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