Our non-profit client is seeking a skilled Intake Counselor for their team! The ideal candidate has at least three years of experience with client-facing services, preferably supporting people with an acquired brain injury and/or diverse mental health needs, and stellar interpersonal skills. This is an excellent part-time, direct-hire opportunity in a strongly collaborative and dynamic environment.
Responsibilities of the Intake Counselor
Facilitate new membership process, including responding to initial inquiries, conducting intakes and assessments, supporting visits, assessing financial need, etc.
Ensure timely and thorough documentation and communication with clients, their support system, and colleagues
Support members and caregivers in accessing community resources
Collaborate with Program Director to continuously assess and improve processes and tools
Assist in the development and implementation of social work/human service internship projects and experiences to enrich member services
Contribute to ongoing program evaluation and research efforts
Produce reports
Perform additional tasks and projects as required
Qualifications of the Intake Counselor
3+ years client-facing services required; community mental health and resource referral experience strongly preferred
Experience providing client services in an online environment
Professional experience working with people living with acquired brain injury, supporting people with diverse mental health needs, as part of a multi-disciplinary team in a clinical setting, and/or student fieldwork supervision strongly preferred
Compassionate self-starter with proven communication skills
Top-notch organizational and time management skills
Readiness to support individuals experiencing trauma or crisis
Ability to triage and prioritize projects and tasks in a fast-paced environment
Microsoft Office 365 proficiency, client database experience
The Intake Counselor works 30 hours per week. Pay depends on experience, ranging from $26-$29/hour. We look forward to hearing from you!
To apply, please email your resume to seacoast@leddygroup.com, call (603) 749-4810 ext. 4, or apply online at www.leddygroup.com.
Veterans and military spouses are encouraged to apply.
About Leddy Group
We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.