Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.
Summary: Manage the day-to-day operations of the studio, with Customer Safety & Satisfaction at the center of everything.
Our Client X Job Description:
As the team leader you will be responsible for providing leadership and daily direction to the studio team at your designated studio. This position requires the candidate to have a sound understanding of sales and operational excellence standards. This leader must also pose a high caliber approach to coaching and staff development. This role reports directly to the Franchise Owner.
Job Responsibilities: • Responsible for meeting performance metrics (KPI s), monthly revenue, facilities maintenance and operation needs. • Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach) • Manage, monitor, develop and evaluate the performance of the studio team for ongoing success and growth • Compliance and adherence to all studio policies for daily studio operations • Responsible for on-boarding all new studio team members • Develop and maintain a high energy studio culture with members and team employees • Model all studio activities & responsibilities through self-involvement • Manage disciplinary actions with Regional Manager involving all studio employees • Be promotionally-oriented and have the ability to direct sales through company programs. • Capable of performing all job duties of Assistant Team Lead, Head Coach and Coaches and assist them in their roles for exceptional performance.
Operational Responsibilities: • Responsible for 6 month and annual staff performance reviews (in collaboration with Director of Training and Development) • Enforce & maintain all corporate policies, business practices, systems and processes. • A minimum of 35 hours of work-week will be spent in-studio , front -facing clients • Monitor retail inventory levels utilizing Clayton Kendall, and ensure staff is informed of all product information needed to support sales. • Ensures that all front of house systems are followed such as proper Member Check-In, correspondences with RV Staffing Team (general and sales related), Guest Registration, retail sales, delinquent account procedures, and customer care issues • Provide and maintain the highest level of customer service always • Utilize effective decision making regarding customer service issues and partnering with Regional Manager when necessary. • Promote special events for the studio on a monthly basis. • Responsible for ensuring that the facility is clean, maintained and operationally sound always. • Responsible for maintaining the full function of all exercise equipment, following equipment maintenance schedules. • Able to lead the fitness floor, guiding members through workout in a safe and effective manner.
Qualifications: • Must possess excellent leadership and management skills to create a positive, successful environment for staff and members • Previous management experience in the health & fitness industry strongly recommended • Strong work ethic, integrity, and professional demeanor • Solid verbal and written communication skills required • Ability to multi-task and manage client and staff concerns • Previous experience as a fitness coach or instructor, preferred • Nationally accredited training certification or B.A. in Exercise Science or related field, preferred • Current CPR Certification or to be obtained within three months of start date • Excellent time management skills; must be able to manage many tasks quickly and efficiently • Strong computer skills required with knowledge of MS office programs (Excel, Word) • Ability to work and function in a TEAM environment • Flexible to work early mornings, day, evening and weekend hours as needed by demands of the studio • Health & Fitness minded people with a passion for fitness strongly preferred
Job Type:
Full-Time, Salary plus bonus and health benefits • A minimum of 35 hours of work-week will be spent in-studio, front -facing clients
Compensation:
$50k-$60k + bonus + Full Health Benefits (OTE $90k)