The Senior Development Coordinator is responsible for providing centralized team support for the Development Department, maintaining accurate donor records, processing gifts, purchase orders and invoices. Responsible for all administrative and clerical tasks necessary in performing the duties of this position. The Sr. Development Coordinator works on special projects to advance the department's efforts in identifying new donor prospects and cultivating and stewarding existing donor base. The Sr. Development Coordinator may be asked to represent the Development Department at community events, during and outside of regular business hours including weekends, and is the liaison to assigned internal and external stakeholders. The Sr. Development Coordinator must be able to work independently with only general guidance.
Ensures accurate and timely database entries, including donor interactions and development plans, and is responsible for database management of all related job tasks. Creates and maintains reporting mechanisms to support department goals as needed. Maintains strict confidentiality of donor information, gift details and department metrics. Documents and maintains accurate constituent records for current and prospective donors.
Provides essential details to ensure accurate gift processing and fund designation. Makes gift deposits, creates and uploads batches as directed. Submits check requests, processes reimbursements, orders office supplies as needed.
Communicates on behalf of Leader(s) with designated donors to maintain engagement and to surface major gifts and prospects. Communicates with Leader(s) as needed to maximize philanthropic potential. Provides support for Leaders in with drafting and preparing solicitation proposals. Assists with the planning and coordination of major gift solicitations, stewardship and donor recognition as directed. Responsible for coordinating meetings and managing calendars for multiple leaders, including tracking pending meetings and entering scheduled, planned, and completed meetings in Blackbaud CRM.
Creates and maintains reporting mechanisms to support department goals as needed. Maintains strict confidentiality of donor information, gift details and department metrics.
Maintains communications, newsletters, mailboxes, mailings, etc., that are distributed to donors. Responds to donors in a timely and professional manner.
Creates and maintains reports including but not limited to proposals, event appeals, fiscal year performance reports, committee metrics, solicitor performance reports, organization giving reports, donor lists, and more.
Develops and maintains strategic relationships and networks with hospital departments, internal and external key stakeholders
Coordinate development aspects of patient / donor concierge program to facilitate any patient needs, to identify, cultivate, solicit and steward prospects and donors.
Education and Experience:
Minimum 4 years of job-related experience. Bachelor's Degree preferred.
Knowledge and practical use of donor database systems such as Blackbaud CRM & PeopleSoft preferred.
Proficient with Microsoft Office suite, especially Excel, Word, PowerPoint.
Knowledge, Skills and Abilities:
TECHNICAL SKILLS: Proficient in the use of administrative systems software. Proficient with Microsoft Office suite, especially Excel, Word, PowerPoint.
COMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills a must.
PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting established deadlines. Strong organizational and time-management skills.
ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail in order to achieve a high degree of accuracy.
LEARNING AGILITY: Independent and innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations. Experience researching topics to gain knowledge and understanding when information gaps exist.
TEAMWORK: Ability to collaborate effectively with colleagues within Philanthropy and other units to gain full understanding of the project and the desired outcome; ability to produce high quality and consistent results with assistance of team members; provide support to teammates involved in complex and special projects requiring additional resources and specific expertise.
Working Conditions and Physical Requirements:
This position is on-site at Corporate Center adjacent to hospital. Must be able to work with the public.