Acts as a strategic advisor to the CEO/President and senior management team.
Represents CEO/President in meetings, by email, and phone calls with internal and external stakeholders.
Drafts letters, emails, reports, and other correspondence on behalf of the CEO/President.
Supports CEO/President in meetings by taking notes and assuming responsibility for completion of action items.
Acts as the liaison between CEO/President and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time.
Participates with the CEO/President and senior management team in strategic planning, policy development, and decision-making.
Ensures timely and effective completion of projects and initiatives of the CEO/President.
Researches and recommends new and revised policies and strategies.
Creates and maintains systems and processes to streamline operations.
Establishes standards and procedures for hiring and managing the office staff and personnel for the CEO/President.
Maintains accurate confidential files and data records.
Chief of Staff Qualifications/Skills:
Written and verbal communication skills
Time management
Organizational skills
Critical thinking
Problem-solving
Relationship-building
Detail-oriented
Patience
Flexibility
Positive outlook
Education and Experience Requirements:
Master's degree in business administration, finance, or a similar field
3+ years in a business or executive management role
Track record of organizing and directing multiple teams and departments
Highly experienced with Excel or Google Sheets for reporting and analytic