Patient Navigator at University of Miami in Miami, Florida

Job Description:

Current Employees:



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The Department of OBGYN has an exciting opportunity for a full-time Patient Navigator to work in Miami, Fl. The Patient Navigator facilitates patients' ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

• Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.
  
  


• Ensures patients have access to insurance and social service programs for which they are eligible.
  
  


• Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.
  
  


• Identifies and resolves real or perceived barriers to care.
  
  


• Educates and counsels patients on issues related to their health and life situations.
  
  


• Maintains current knowledge of community health, welfare resources, and any other programs available to patients.
  
  


• Adheres to University and unit-level policies and procedures and safeguards University assets.
  
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.




MINIMUM QUALIFICATIONS

• High School diploma or equivalent required
  
  


• Minimum 3 years of relevant work experience required
  
  


• Ability to process and handle confidential information with discretion.
  
  


• Ability to communicate effectively in both oral and written form.
  
  


• Ability to handle difficult and stressful situations with professional composure.
  
  


• Ability to maintain effective interpersonal relationships.
  
  


• Ability to understand and follow instructions.
  
  

DEPARTMENT SPECIFIC FUNCTIONS

• Accompanies patients to Clinic and ER visits and visits patients admitted to the hospital as needed or requested to provide support and improve adherence to care.
  
  


• Provides new patients with an orientation to the Clinic, including available services both on-site and in the community.
  
  


• Provides the clinical care team with knowledge regarding the needs and concerns of the patients and assists in planning appropriate activities to address these.
  
  


• Assists in planning promotional, educational, and other events to further the access and adherence to care.
  
  


• Distributes educational literature and disseminates information regarding available services to targeted population.
  
  


• Promotes services offered to the targeted group.
  
  


• Assists in the development and administration of a patient satisfaction survey.
  
  


• Communicates with patients effectively to identify primary concerns and provide ongoing emotional support to patients as needed.
  
  


• Facilitates communication between the patient, physician and all members of the clinical care team.
  
  

Any appropriate combination of relevant education, experience and/or certifications may be considered.



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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.


UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.


Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.


The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.



Job Status:

Full time



Employee Type:

Staff



Pay Grade:

H5 Apply Now