Pre-College On-Call Residential Student Liaison (temporary) at Boston University Metropolitan College HR in Boston, Massachusetts

Job Description:

Part-time, temporary position in the Boston University Summer Term office. Provides on-call or backup on-call phone coverage Monday through Sunday from 5 pm to 9 am as needed. Assists residential staff by fielding questions about urgent, emergency, or crisis concerns. Provides advice on managing situations, with knowledge about program policies and campus resources, and escalates to senior management as needed. Communicate with residential staff, Summer Term staff, and/or parents/guardians as needed about student incidents and disciplinary concerns. This is a temporary position from June 16-August 10. An additional 20 hours of training during the M-F 9-5 hours in the week of June 3 and June 10 is required.

Qualifications: BA/BS required. Must be highly organized, be comfortable making decisions, and respond well to emergency situations. Previous experience in residence life, student affairs, education, or crisis management preferred.