Director of Operations & Supply Chain at Eurofins Scientific, Inc. in Des Moines, Iowa

Job Description:

Recognized as a Center of Excellence for Nutrition, Eurofins Nutrition Analysis Center specializes in analyzing feed, commodities, pet food and dietary supplements for lipids, proximates and minerals for nutrition. This laboratory is also one of only 13 Official Referee laboratories for soybean meal and oil certified by the AOCS and NOPA. It is an USDA inspected laboratory.

Eurofins Nutrition Analysis Center is searching for a Director of Operations & Supply Chain in Des Moines, IA.

The Director of Operations and Supply Chain's primary responsibility is to ensure clients expectations are met by providing high-quality laboratory & supply chain service levels delivered in a timeline that exceeds market standards.


Director of Operations & Supply Chain responsibilities include, but are not limited to, the following :


• Continually strive to improve the quality of technical & non-technical services we provide to our clients such as:

o Efficient onboarding of new clients

o Professional, friendly and courteous client services

o Timely and accurate issuance of test results and investigations

o Deployment of end-to-end improvement projects

• Work with operations to ensure all client requirements are communicated and met such as:

o Timely and accurate sample registration

o Timely sample preparation

o Efficient splitting, movement, storage and disposal of samples

o Timely and accurate analysis and reporting of test results

o Timely and accurate reporting of results

o Daily communication and coordination with lab operations

o Ensures & oversees on time deliveries of cost conscious consumables for the value stream

• Responsible for the supervision, organization, and coordination of administrative & operational activities of personnel within the principles of efficiency, business economy, and the professional development of subordinate employees.

• Contribute to the financial success of the laboratory with activities that include, but are not limited to: budgeting, making decisions on capital expenses, local supply chain & logistics management, attending to major client needs, revenue & profit growth, and cost control.

• Participate with the Sales/Marketing team in the preparation and quotation of major technical studies.

• Analyze monthly Key Performance Indicators (Client complaints, productivity, TAT-95, TAT-R, Rework, etc.).

• Understand and follow each regulatory document relevant to employment responsibilities, propose changes to documents and approve documents when required.

• Serve as local IT key user for business unit to test enhancements to existing programs, new features and systems.

• Coordinate the interaction between the different administrative & operational departments.

• Ensure all applicable regulatory and internal procedures are complied with.

• Provide the necessary planning, organization, direction, and control to meet the goals of the company.

• Ensure that all pertinent company health, safety, and environmental programs are adhered to and documentation is maintained.

• Establish and maintain professional business relationships with clients, industry officials, suppliers, vendors and colleagues.

• Ensure that the administrative & operational expenses are on track with the annual budget.

• Approve administrative & operational expenses and control the costs of the laboratory within established company guidelines.

• Verify that company employment policies and procedures are followed correctly.

• Perform annual performance reviews for direct reporting personnel. Coordinate and review annual reviews of other lab personnel.

• Handle employee relation issues as per company guidelines and with the support of Human Resources.

• Other duties as assigned.


The ideal candidate would possess :


• Experience in data analysis, computer operations, mathematics, and technical/business writing.

• Proven ability to work in ISO and cGMP environment.

• Must be able to organize and lead laboratory personnel in a manner that reflects corporate goals and objectives and schedule workflow so as to optimize laboratory productivity, throughput and client satisfaction in a cost effective, continuously improving manner.

• Must be able to work with people, negotiate, analyze problems, and translate company goals into actions necessary to achieve those goals.

• Fluent in English is required

• Strong computer, scientific, and organizational skills

• Excellent communication (oral and written) and attention to detail

• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude

• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

• Strong leadership, initiative, and teambuilding skills


Basic Minimum Qualifications :


• Bachelor's degree in related field required; Masters or PhD preferred

• 5 - 7 years of applicable and progressively expanded laboratory experience with at least 5 years of supervisory and client service experience. Strong technical and management background required.

• Authorization to work in the United States indefinitely without restriction or sponsorship

Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Candidates currently living within a commutable distance of Des Moines, Iowa are encouraged to apply.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.


To learn more about Eurofins, please explore our website www.eurofinsus.com .



Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.