*Senior Administrative Support Specialist at The University of Oklahoma in Norman, Oklahoma

Job Description:

Organization

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. Located within the College of Continuing Education, OU CPM specializes in providing training, research, and consulting to enhance the efficiency and effectiveness of public sector agencies, staff, and community partners. Our focus is not only on professional and programmatic development but also on fostering a culture of growth and opportunity since 1994.

If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.

The Senior Administrative Support Specialist performs support-oriented job duties for the OSIS contract to support Oklahoma Child Support Services, Center for Business Excellence and Customer Service.

Duties are complex and include but are not limited to: 

• Maintains office files that may be of a confidential nature.  


• Schedules various appointments for office personnel and ensures administrative details are completed.


• Responsible for preparing correspondence.  Reviews and responds to routine correspondence for the office personnel. 


• Prepares various reports and makes copies and assembles materials.


• Opens, routes, and prepares incoming and outgoing mail. May run errands for the department.


• Plans and organizes meetings and programs.


• Performs related duties as assigned to successfully fulfill the function of the position.  

This position requires a background check that involves a national search and fingerprint search to be eligible for employment. Results of the completed background check will be provided to the funding sponsor for their records.

Special Instructions: The interview process includes a test where candidates are required to view form documents and navigate computer screens and Microsoft Office.

Job Location

Required Education:  High School Diploma or GED, AND: 

•  24 months office, clerical, or administrative experience.

Skills:

• Knowledge of office procedures


• General office and customer service skills


• Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)


• Excellent interpersonal skills


• Ability to work independently and as a team player


• Ability to complete tasks in an efficient and timely manner


• Must be detail oriented for accuracy of data and information


• Ability to multitask, be organized, and self-motivated


• Ability to work in stressful situations

Advertised Physical Requirements:

• Sit for prolonged periods.  Communicate effectively and listens.  Engage in repetitive motion.  Use of computer and telephone.  Stand, stoop, bend, and reach,.


• Standard office environment.

Departmental Preferences:

• 6 months Customer Service experience with DHS Child Support Services 


• Experience with escalated customer interactions 


• Experience scribing for meetings


• Excellent written and verbal communication skills


• Experience with Excel


• Experience writing technical documentation


• Ability to work with sensitive and confidential information

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Organization: OK. State Information System

Job Location: Oklahoma-Oklahoma City

Schedule: Full-time

Job Posting: Mar 20, 2024 Apply Now