Project Manager - Research Operations at Institutional Shareholder Services in Rockville, Maryland

Job Description:

Institutional Shareholder Services

Location: Rockville, MD, US | Norman, OK, US | Washington DC, US
Type: Full time
Req ID: JR_6261

Let’s be #BrilliantTogether

Exciting Opportunity at ISS STOXX: Join our Governance Research Team as a Project Manager!

Are you a dynamic individual seeking career advancement in the management of Governance Research activities? ISS STOXX is offering a fantastic opportunity for you to join our team. We provide an engaging, creative, and team-oriented operations environment that fosters growth and innovation. By taking on this role, you'll have the chance to contribute to our organization's growth and make a significant impact.

As a skilled Project Manager, you will be responsible for planning and executing multiple concurrent business and software projects. Your primary focus will be the effective management of significant Research projects with a global scope. This involves ensuring the successful delivery of project commitments and maintaining clear communication with key stakeholders around the globe, including ISS STOXX Research leadership, Data teams, Research analysts, and other departments.

In addition to project management, you will also lead in the planning, implementation, and introduction of projects related to new systems and technologies. This role offers a dynamic, and diverse set of responsibilities, by occasionally working outside of standard business hours to facilitate effective collaboration, allowing you to contribute to the development and success of our organization.

Principal Duties and Responsibilities

• Lead planning and/or implementation of program.

• Participate in the design and/or testing phases.

• Facilitate the definition of project missions, goals, tasks, and resource requirements

• Resolve or assist in the resolution of conflicts within and between projects or functional areas

• Manage escalations, project/scope/requirement changes, and logs to ensure adequate attention to impediments with potential impact to time/quality/resources.

• Develop methods to monitor project or area progress and provide corrective supervision if necessary.

• Assemble the project staff; for their technical or functional development, performance, and/or termination during the project or projects.

• Manage project resource allocation.

• Work cross-functionally to solve problems and implement changes.

• Follow a defined, agreed upon project management methodology.

• Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.

• May act as Service Delivery Manager, helping with tasks related to the Research Change Management board.

• Document/Support change management processes working with our business analyst or using Business Analysis skills to create / modify swim lanes and task flow diagrams.

Collaboration

• Pro-actively engages present and future stakeholders in design, priority setting, and implementation.

• Builds coalitions among the various stakeholders; negotiates authority to move the project forward.

• Creates a sense of belonging and ownership among team members; assembles a team with the right mix of skills

• Coaches and motivates team members

• Delegates responsibility

• Promotes mutual support and interaction.

• Consults and provides advice, facilitates discussion, and resolves conflict

• Establishes trust; builds and uses cross functional relationships to accomplish work objectives.

Communication Effectiveness

• Conveys goals and objectives clearly and in a compelling manner

• Listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate.

• Produces clear status reports

• Communicates tactfully and candidly.

• Ensures that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee, and all levels of management and documented appropriately.

• Motivates project team members to action. Identifies common themes, makes inferences, and draws conclusions.

• Ensures open communication on the project team.

• Addresses delicate situations and handles conflicts in such a way as to maximize opportunity and minimize exposure to risk.

Decision Making

• Understands how and when to make a choice; how and when to escalate issues to higher levels.

• Analyzes the risks and future impact of decisions.

• Makes decisions and takes timely independent action in pursuit of priorities.

Skills/Requirements

• Bachelor’s degree is required.

• Minimum 5 years of experience as project manager, preferably in application development and financial services (Waterfall, Agile and hybrid)

• PMP certification required

• Excellent command of MS Office (Word, Excel, MS Project), Knowledge of Microsoft Visio and data visualization tools, is strongly preferred.

* The initial two months of training, if based in our D.C. office, will be conducted at our Rockville office.

#LI-MK1 #MIDSENIOR #ProjectMgt

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s unite, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance’s actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients’ evolving portfolio, fiduciary, and stewardship requirements.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits

• Medical, Dental and Vision – multiple PPO plans to choose from

• 401(k) Plan with a competitive Company Match up to 9% inclusive of Safe Harbor contribution

• FSA and Commuter benefit programs

• Generous Paid Time Off (annualized minimum of 20 days vacation, 11 holidays and separate paid sick leave)

• Flexible Work & Hybrid policies may apply

• Paid Parental Leave

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

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