Site Reliability Engineer at Institutional Shareholder Services in Norman, Oklahoma

Job Description:

Institutional Shareholder Services

Location: Norman, OK, US
Type: Full time
Req ID: JR_5775

Let’s be #BrilliantTogether

POSITION OVERVIEW:

Are you passionate about using technology to solve every problem? Do you believe in automation for consistent, scalable and fool-proof delivery of infrastructure and applications? Are you passionate about the concept of infrastructure as code and leveraging modern tools to define, build and manage infrastructure and applications? We are seeking an Engineer with strong DevOps and Site Reliability Engineering skills to join our Site Reliability Engineering team!

This role is a great mix of technology and teamwork with exposure to development and business teams designed to provide technical support, analysis, and solutions for production operations.

RESPONSIBILITIES:

• Work as member of our global team managing our hybrid cloud environment.
• Manage production hardware and software resources including coordinating maintenance and outages with globally distributed engineering, operations, and business teams.
• Monitoring & management of alerts/events via relevant monitoring & ticketing tools.
• Coordinate with Security teams for tuning and maintaining security best practices (SecOps).
• Identify opportunities for optimizing performance, enhancing security/efficiency, and provide suggestions for Development teams.
• Develop infrastructure as code practice within IS by constantly increase automation and improve IaC processes
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures.
• Assist in efficiently identifying root cause of technical issues in production.
• Support and execute Disaster Recovery testing exercises
• Carry final responsibility for time-critical escalations

DESIRED EXPERIENCE AND QUALIFICATIONS:

• 2+ years’ experience in Application Support/System Administration or other similar technical field preferred.
• Experience with Administrating production *nix and/or Windows environments (At least 2 years)
• Preferred experience:
  • Strong Python or Linux scripting
  • Oracle and/or MySQL databases
  • Docker and/or Kubernetes experience preferred
  • Splunk, Nagios, and/or other Application Performance Monitoring tools
• Apache Proxy/Tomcat and/or Web Services experience preferred
• Excellent problem-solving/troubleshooting skills, fast learner
• Practical knowledge of Linux networking, routing, and firewalls
• ITIL Foundations certification preferred
• Experience working with distributed teams located in other time-zones/countries
• Believe that DevOps betters your life through configuration management tools such as Terraform, Puppet, Ansible, or AWX
• Strong team player who can build and effectively collaborate amongst peers
• Strong organizational skills with high attention to detail
• Excellent written and oral communication skills

#LI-SY1

What you can expect from us

Our people are the moving force behind ISS. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS

ISS empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics, and insight. We are committed to positively impacting the environment and society through our market-leading solutions and leading by example.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits

• Medical, Dental and Vision – multiple PPO plans to choose from

• 401(k) Plan with a competitive Company Match up to 9% inclusive of Safe Harbor contribution

• FSA and Commuter benefit programs

• Generous Paid Time Off (annualized minimum of 20 days vacation, 11 holidays and separate paid sick leave)

• Flexible Work & Hybrid policies may apply

• Paid Parental Leave

ISS is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

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