Receptionist at WWGHR LLC in Walla Walla, Washington

Job Description:

The Receptionist is responsible for creating an exceptional customer service experience for every guest visiting the community. The Receptionist welcomes every guest warmly, ensures visitors sign in and are screened if applicable. The Receptionist answers incoming calls, and performs a variety of clerical duties. Maintains confidentiality of all residents. Complies with federal, state and local standards for facility operation. Incorporates the Generations' Mission, Vision, and Values into their daily work and interactions with others.

If you are passionate about making a difference in the lives of seniors, then we are meant to be together! We want people like you to join our team.

Schedule: Monday - Friday 9am - 4pm

SCOPE OF JOB TASKS:

• Responsible for answering multiple phone lines and transferring calls or taking messages as needed.  Pages staff members as needed or required.


• Assist residents, guests and clients who come into the reception area for assistance or appointments.


• Maintains the facility mailbox.  Distributes mail to the appropriate department staff and residents.  Notifies residents if parcels arrive at the front desk.


• Responsible to keep reception area neat in appearance.


• Assists with coordinating resident medical appointments and transportation. Keeps updated medical appointment and facility transportation schedule.


• Orders office supplies as requested and presents order list to the manager for approval prior to ordering.


• Responsible to monitor the facsimile and distribute the information to the appropriate person/s.  Keeps all facility information confidential.


• Responsible for the coordination of maintenance and supplies for all office equipment as requested.


• Assists personnel and residents in establishing a home-like environment.


• Assists with marketing staff needs.


• All other duties as assigned.

Requirements:

• High school diploma or equivalent

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Generations is a family-first, family-owned and family-operated business serving senior living communities across California, Colorado, Oregon, Utah, and Washington since 1943. We are not only dedicated to supporting and increasing the vitality and joy of our residents, but our staff as well. We cherish the unique gifts and complimentary skills each person brings to our team. A family caring for families, we are simply unlike anywhere you have ever worked. Come find a home with us.

Bringing Generations together in the joy of living and everything it means to be human. 

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