Intermediary between CSR and dispatch/FM for closing out manifest loads
Updating statuses in Filemaker to ensure contractors/drivers will be paid
Reviewing loads in problem status and correcting necessary issues
Maintains daily driver sheets, BOL's/POD's, interchanges, and driver logs
Processing driver's daily reports and paperwork
Generating in or out gate interchanges for street turns
Submitting all paperwork by contractor to settlements by required date
Verifying paperwork
Verify rates and bill to match the prenote - if no rate is provided on the prenote, rate verification/final charges email should be sent to the customer and scanned when confirmed
Verify date of each move corresponds with driver's paperwork
Verify receipt of in and out gate and either signed POD or BOL
Verify container and chassis numbers and IEP correspond with driver's paperwork
If there are miscellaneous charges, ensuring that all necessary paperwork is turned in (Hazmat sheets)
For miscellaneous/accessorial charges, verify that all approvals from customer or shipper/consignee are obtained (detention, storage, chassis, extra stop, and container cleanout charges)
Making note's in Filemaker system regarding missing documents
Scanning documents in EBE Imaging
Scanning and indexing documents into the system and verifying they are accurate
Reviewing pre-settlement audit report for missing documents
Working with CSR and dispatch to find missing documents and input into the system
The duties and responsibilities listed in this Job Description are minimums only. In no way is this meant to be a complete or exhaustive list of all duties to be performed. The Company reserves the right to change or add responsibilities as necessary.