GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!
Internship
Guest Services, Inc. offers competitive pay and amazing benefits such as a 401K savings plan, paid time off, employee discounts at recreational and lodging facilities nationwide, and more!
Benefits to look forward to as a full/part time or seasonal employee beyond internship*:
Employee housing (available at certain locations)*
Employee Discounts at recreational and lodging facilities nationwide
Additional discounts on various products and services
And more!
Apply now to join our All-Star Team!
JOB SUMMARY
Internsin hospitality will be able to learn many aspects of dynamic property such asfront desk, housekeeping, maintenance, finance, food & beverage and more!Ideal candidates will be highly motivated, have a strong desire to learn andadapt, multi-task, and possess a professional attitude. Candidate must have aguest-centric mindset and willing to assist guests and colleagues in allfashions. This internship is an opportunity to grow and learn about a midsizecorporation and job responsibilities can be expanded to allow for someexploration in areas of interest to the intern.
This isa sample curriculum subject to change based on job availability andlocation.
8 Week Curriculum Sample-
2 Weeks- Front Desk: Students will gain experience in many tasksincluding, but not limited to:
Greet and welcome guests
Meet the needs of a diverse customer base and solve problems that might arise during their stay
Receive calls and forward messages
Create and maintain reservations from phone calls, online, and walk in customers
General administrative functions of the property
2 Weeks-Housekeeping: Students will gain experience in many tasksincluding, but not limited to:
Perform various cleaning activities
Check for any inadequacies in facilities or amenities
Ensure room hygiene is up to standard
Restock depleted supplies
Handle customer requests and complaints
2 Weeks-Food and Beverage: Students will gain experience in many tasksincluding, but not limited to:
Prepare food
Ensure kitchen hygiene is up to standard
Work with Chef(s) to come up with ideas for new dishes
Work with a team in a restaurant setting as well as a catered event setting (if available at location)
2 Weeks- Finance/Administration: Students will gainexperience in many tasks including, but not limited to:
Help in overseeing daily hotel operations
Take part in deciding pricing and offered services
Handle customer complaints and feedback
Assist during training for personnel
PHYSICAL AND MENTALREQUIREMENTS
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
Ability to stand for the entire workday and to climb steps regularly.
Withstanding temperature extremes in indoor and outdoor environments.
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.