Business Implementation Project Manager at Mitchell International in San Diego, California

Job Description:

Mitchell International


Business Implementation Project Manager

US--Remote

Job ID: 24-16842
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

Responsibilities

This is a full-time, remote opportunity.

The Business Implementation Project Manager is responsible for partnering with internal business teams and IT to understand customer requirements. The individual will quickly become a subject-matter-expert (SME) on our SmartAdvisor Mitchell product under the Casualty Solutions Group.

Manages the development and implementation process of a company's products and services. Coordinates departmental or cross-functional teams, focused on delivering new or upgrading existing products. Monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending. Organizes cross-functional activities, ensuring completion of the project i.e. product on schedule and within budget constraints.

Develop project scope, schedules, projects plans and budgets using tools such as Microsoft Project and Microsoft Office products.

• Lead and execute projects with tight deadlines to on-time and on-budget deliveries.
• Develop communication plans and communications to projects teams, stakeholders and sponsors.
• Schedule and conduct project team meetings for all ongoing projects.
• Manage all change requests and requirements related to the project.
• Provide project leadership to project team members and across IT organization.
• Plan, schedule and facilitate reviews/status of key software project lifecycle milestones with all levels – from project team members to executives.
• Ensure that Project Management tools and methodologies are appropriately applied.
• Oversee and maintain liaison between all parties concerned with the project to facilitate any changes or modifications and to facilitate resolution of project problems including vendors.

Responsibilities:

• Analyzes complex business problems to be solved with automated systems.
• Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
• Assist with configuration of system settings and options, integration and acceptance testing; and creates specifications to meet business requirements.
• May provide consultation to users in the area of automated systems.
• May lead cross-functional linked teams to address business or systems issues.
• May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
• Support customers encountering problems using the company's products and answering customer inquiries.
• Assists Operations with implementation and changes to products as related to workers compensation and auto solutions.
• Works closely with other teams to get products and services tested, documented, and implemented.
• Participates in the definition and analysis of efficient, cost-effective solutions which support client business processes and functional requirements.
• Serves as technical resource for assigned area.
• Performs other duties as required.

Qualifications

Minimum Education:

• High school degree or equivalent. Bachelor’s degree preferred.

Required Skills and Experience:

• 2-5 years' relevant project management experience.
• Previous experience in a worker's compensation or auto bill review industry.
• Previous experience in a claims processing or managed care operational role.
• Knowledge of medical terminology, claims, customary and reasonable cost containment, coordination of benefits, diagnosis coding, and general customer service sources.
• Strong skills in critical thinking, analysis, and documentation.
• Demonstrated written and verbal communication skills.

Benefits

We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $58,345 - $73,000 annually and will be based on a number ofadditional factors, including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-Remote #LI-VH1 #MIT



Salary: $58345 - $73000 annually

PI239895327

Salary:

$58,345.00

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