Supervisor, Web Development & Engineering at Oregon Health & Science University in Portland, Oregon

Job Description:

Oregon Health & Science University

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


Supervisor, Web Development & Engineering

US--Telecommuting

Job ID: 2024-29607
Type: Regular Full-Time
# of Openings: 1
Category: Management/Supervisory
Telecommuting

Overview

We’re Oregon Health & Science University’s Digital Strategy team. We’re the developers, web and security engineers, analysts, user experience and customer support experts who manage OHSU’s digital presence. We design, implement, optimize and maintain a collection of Drupal content management systems (CMS), custom applications, and 3rd-party integrations for OHSU's public website and intranet.

All of our work supports OHSU’s academic, business, healthcare, and research initiatives. Our best work reflects all five of our strategic priorities:

• Building a culture of audience-centric, data-informed decision making
• Extending OHSU’s digital reach
• Creating thoughtful, useful digital experiences
• Providing adaptable, scalable applications and infrastructure
• Making OHSU more productive and efficient

The Web Development and Engineering Supervisor is responsible for collaborating with the team’s manager, Drupal product owner, web developers, web engineers, and quality assurance specialist to ensure the efficient delivery of value-driven outcomes. This is a pivotal role in guiding and assisting the team throughout the entire development lifecycle, facilitating effective communication, and fostering a culture of continuous improvement. Additionally, the Web Development and Engineering Supervisor leads the technical strategy for the Digital Strategy team, providing direction in development and engineering approaches, solution planning, and technical decision-making.

The Web Development and Engineering Supervisor will:

• Provide direct supervision, guidance and assistance to the development and engineering team to help them navigate the development process efficiently.
• Serve as the technical lead on web initiatives, translating business and user needs into functional requirements, blueprints, prototypes, and other working models that define technical architecture and product specifications.
• Assist in maintaining focus on desired outcomes and facilitating the completion of tasks to reach milestones.
• Manage blockers effectively to ensure uninterrupted progress and adherence to development schedules and deadlines.
• Assume responsibility for identifying blockers that are outside the team’s direct influence and openly communicate them to the Manager of Digital Strategy; Collaborate with the manager to address blockers and explore opportunities for improvement.
• Actively participate in sprint planning and sprint reviews, ensuring that value is clearly being described and direction set.
• Facilitate productive sprint retrospectives to derive actionable outcomes for continuous improvement.
• Assist in troubleshooting and resolving coding or design issues as they arise.
• Contribute to final product testing to ensure functionality and compliance with requirements and quality of team deliverables.
• Consult with Digital Strategy support team members on reported bugs and issues.
• Monitor metrics for measuring web development and engineering team effectiveness and provide reports to the manager.

As a member of the Digital Strategy leadership, you will work with, or on behalf of, a diverse set of OHSU stakeholders, including healthcare, faculty, staff and OHSU leadership to develop professional, quality websites in OHSU’s enterprise environments. This role requires a highly analytical mindset with the ability to see both the big picture and details. You must be an adaptable problem-solver, coach, facilitator, and creative thinker, with strong skills in time management, organization, and documentation.

Responsibilities

Education:

Bachelor’s degree in computer science, a related field, or a clinical field and three years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

Associate’s degree in computer science or related field and four years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

5 years work related experience in the information technology field; OR

Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.

Experience:

• Proven experience in a similar technical leadership role within a software development environment
• Experience with making complex decisions and influencing team performance
• Extensive experience in software development
• Strong understanding of content management systems and a broad range of software development technologies
• Experience with various programming tools, development platforms, and technology environments
• Knowledge of domains, databases, and systems design practices
• Experience developing in, or supporting developers in, shared web environments
• Extensive experience translating end user and business requirements into technical solutions
• Demonstrated understanding of web infrastructure, including knowledge of platform technologies, web servers, enterprise application deployment and maintenance and content routing
• Minimum of two years of experience serving as a solution architect, technical business analyst, developer or engineering lead role on digital projects
• Experience using ticket-tracking software and writing documentation

Job Related Knowledge, Skills, and Abilities:

• Ability to handle technical details while focusing on the overarching system and how specific components contribute to the overall goal
• Deep understanding of agile development and DevOps methodologies and practices
• Strong organizational skills and leadership abilities
• Proven analytical and product development skills, including a thorough understanding of how to translate business and user needs into technical requirements
• Ability to understand technical challenges and suggest solutions
• Strong communication and documentation skills
• Understanding of web application concepts, including data privacy and security, development life cycle and associated technologies
• Understanding of information architecture concepts
• Ability to work independently, cooperatively, and productively in a fast-paced, remote team environment

PI239905088

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