Job Description:
Job Description:
JOB OVERVIEW:
Perform a number of diverse tasks to procure vehicles from dealerships throughout the united States, Canada and Puerto Rico to satisfy the emergency and executive transportation needs of Wheels clients.
KEY RESPONSIBILITIES:
- Locate vehicles at the best price within 24 hours and purchases unit upon receipt of authorization.
- Purchase client-located and used vehicles from dealerships as necessary.
- Communicate effectively with Account Executive and other Client Service personnel regarding all aspects of the stock purchase transaction.
- Demonstrate thorough understanding of fleet incentives, retail rebates and customer eligibility.
- Demonstrate product knowledge for all makes, models of cars and trucks including high-end and foreign vehicles for executive purchase programs.
- Demonstrate understanding of the differences between fleet and retail vehicle specifications.
- Establish and maintain business relationships with dealers and act as primary liaison between Wheels and dealer during the stock purchase transaction.
- Develop and utilize knowledge of title, registrations and tax requirements as they apply to leased vehicles for all states, Canada and Puerto Rico.
- Coordinate local deliveries as necessary.
- Occasionally purchase dealer stock vehicles and process in a manner that simulates a factory order.
- Occasionally provide personal, executive and prize car purchase assistance and effect payment and title and registration through Wheels.
- Assist MPIC with incentive and rebate collection.
- Obtain billings for all units purchased to ensure timely payment and client billing.
- Obtain and proof for accuracy for all units.
- Resolve all dealer issues relative to stock purchases, i.e., charge backs, billing discrepancies, delivery delays, missing and incorrect information.
- Use applicable Wheels computer systems and Dealer Communication Systems effectively.
- Develop and maintain effective relationships with Direct Contact Clients.
- Assist other areas as necessary.
- Other duties as assigned.
SKILLS/COMPETENCIES:
- Negotiation skills.
- Knowledge of business math.
- Effective communication skills (verbal, written and listening).
- Knowledge of general office practices.
- PC skills.
- Problem solving and conflict resolution skills.
- Customer service and telephone etiquette.
- Organizational skills.
- Team player.
- Flexibility, adapt to change easy.
- Ability to work effectively under pressure.
EDUCATION and/or EXPERIENCE:
Associates degree or comparable experience. Dealership or automobile industry experience a plus.
EEO Statement
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
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