Squad Leader/Senior Shop Technician - Rental at Gregory Poole Equipment Company in Leland, North Carolina

Job Description:

Squad Leader/Senior Shop Technician - Rental

151 Backhoe Rd NE, Leland, NC 28451, USA Req #1190

Monday, April 22, 2024

PRIMARY FUNCTION:

The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction & allied equipment at an advanced level with proficiency. Duties also include squad leader responsibilities.

ESSENTIAL DUTIES:

• Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
• Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction & allied equipment.
• Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
• Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction & allied equipment.
• Be proficient at using resources and computers to reference parts, get information about parts & enter data into record systems.
• Uses tools to disassemble/re-assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
• Climbs up onto, under, & into vehicles to gain access to all parts of vehicle.
• Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
• Proficient at performing inspections, do preventative maintenance, repair engines, power train, hydraulic and electrical components at an advanced level on numerous model lines.
• Uses power washers & spray paint equipment to clean & paint vehicle.
• Uses instruments and computers to reprogram equipment controllers.

SQUAD LEADER DUTIES:

• Assists supervisor/manager with performance appraisals and setting employee goals.
• Mentor, coach and develop technicians.
• Direct day to day job assignments and responsibilities for technicians in squad
• Work with squad members to ensure proper T/S techniques and guiding them to make good decisions.
• Ability and knowledge of warranty/policy business guidelines and able to assist with making policy decisions for Cat, Allied, and various other equipment.
• Ability to work with and coordinate jobs through the Rental Coordinator & Asset Manager while reporting directly to Service Manager.
• Ensures proper documentation of Equipment Availability Status's
• Proper documentation of Service Calls, and the ability to review for accuracy and process warranty for both Cat and Allied equipment.

MINIMUM REQUIREMENTS:

Education :

Must have a high school education or GED.

Work Experience :

Requires six years of experience with at least two years of experience on Cat equipment or other similar equipment; Must be proficient in at least four mechanical systems (i.e. transmissions, engines, hydraulics, etc.) for numerous model lines.

Physical :

Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 100 pounds, as well as use mechanical hoist for heavier parts.

Other :

Must be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision; Ability to effectively communicate with others, provide training of other technicians, assign work assignments, and promotes good customer service and resolves problems.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Other details

• Pay Type Hourly
• Required Education High School

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initStaticMap(true); PRIMARY FUNCTION:\nThe primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction & allied equipment at an advanced level with proficiency. Duties also include squad leader responsibilities.\n \nESSENTIAL DUTIES:\n\nCheck the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.\nUses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction & allied equipment.\nUses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.\nUses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction & allied equipment.\nBe proficient at using resources and computers to reference parts, get information about parts & enter data into record systems.\nUses tools to disassemble/re-assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.\nClimbs up onto, under, & into vehicles to gain access to all parts of vehicle.\nUses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.\nProficient at performing inspections, do preventative maintenance, repair engines, power train, hydraulic and electrical components at an advanced level on numerous model lines.\nUses power washers & spray paint equipment to clean & paint vehicle.\nUses instruments and computers to reprogram equipment controllers.\n\n \nSQUAD LEADER DUTIES:\n\nAssists supervisor/manager with performance appraisals and setting employee goals.\nMentor, coach and develop technicians.\nDirect day to day job assignments and responsibilities for technicians in squad\nWork with squad members to ensure proper T/S techniques and guiding them to make good decisions.\nAbility and knowledge of warranty/policy business guidelines and able to assist with making policy decisions for Cat, Allied, and various other equipment.\nAbility to work with and coordinate jobs through the Rental Coordinator & Asset Manager while reporting directly to Service Manager.\nEnsures proper documentation of Equipment Availability Status's\nProper documentation of Service Calls, and the ability to review for accuracy and process warranty for both Cat and Allied equipment.\n\n \nMINIMUM REQUIREMENTS:\nEducation:\nMust have a high school education or GED.\nWork Experience:\nRequires six years of experience with at least two years of experience on Cat equipment or other similar equipment; Must be proficient in at least four mechanical systems (i.e. transmissions, engines, hydraulics, etc.) for numerous model lines.\nPhysical:\nMust be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 100 pounds, as well as use mechanical hoist for heavier parts.\nOther:\nMust be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision; Ability to effectively communicate with others, provide training of other technicians, assign work assignments, and promotes good customer service and resolves problems.\n \nThis job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.