Operations Manager at Mac paper LLC in Chattanooga, Tennessee

Job Description:

Responsible for overseeing all aspects of individual branch operation. Specifically, improving branch performance, productivity, efficiency, and profitability while managing a team of managers, supervisors, and other direct reports. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:

• Manage all aspects of daily operations and logistics for a distribution center.


• Responsible for ensuring all standards of company safety program are maintained.


• Ensure compliance with all Mac Papers policies, procedures, and directives.


• Responsible for proper maintenance of building, grounds, and all Mac Papers assets for the facility


• Continuously evaluate and improve operational processes to enhance productivity, reduce costs, and streamline operations with a focus on fulfillment, logistics, and customer service


• Hire, train, develop and performance manage operations team members effectively.


• Monitor, analyze and report distribution center's operational performance.


• Collaborate closely with other departments, including sales, finance, and technology, to ensure seamless coordination and alignment of local operational activities with overall business objectives.


• Demonstrate the company's cultural values, fostering positive, inspiring, and healthy working relationships to enhance the performance of the branch team.


• Perform any warehouse operations function as needed.


• Other duties as required.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Education and/or Experience:

• High school diploma or GED required.


• Bachelor's degree in management, Logistics, Business, or related field, or equivalent years of relevant work experience.


• 7+ years' operational experience in a logistics or distribution environment, with minimum of 5 years at supervisory or management level.


• Self-motivated and able to motivate others.


• Working knowledge of budgets, forecasting and metrics. Strong analytical skills


• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.


• Must be able to efficiently use a Windows-based computer.


• Ability to prioritize and complete assignments accurately and in a timely manner.


• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.


• Strong interpersonal, organizational, oral, and written communications skills.


• Must be able to read and communicate in English, for safe and effective performance of the job and business operations.


• Must be able to work alone, and with a team.


• Must be able to pass a drug screen and criminal background check.

Work Environment:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to walk and stand continuously for long periods of time.


• Talk or hear, both in person and by telephone.


• Reach with hands and arms.


• Specific vision requirements include close vision, distance vision and the ability to adjust focus.


• Lift up to 50 lbs.

Mental Demands

• Regularly required to use written and oral communication skills.


• Will interact regularly with managers and staff.


• Must be able to work independently with little supervision.

Work Environment

• Employee works in both office and warehouse environment where noise levels will vary.

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.

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