ED Main Desk Assistant Saturday - Sunday 7am-330pm at Massachusetts General Hospital(MGH) in Boston, Massachusetts

Job Description:

General Summary



Serves as the central receiver of incoming communication to the ED and performs the initial greeting/reception function, interacting with patients,families, and visitors; unit based staff, and clerical staff and all departments throughout the MGH. Additional responsibilities include answering phones, paging, providing directions, use of the EDIS System, filing and faxing.



Skills/Abilities/Competencies

• Sound judgment


• Ability to prioritize, handle multiple tasks and problem-solve in a very busy environment


• Strong customer service skills and communication skills


• Must be flexibile and able to function within a team


• Ability to maintain composure in stressful circumstances


• Basic computer skills required for MS Outlook and EDIS.

Qualifications

Education

• High School Diploma or GED required


• Associate Degree preferred

Experience

• Healthcare setting preferred


• 1 year related work experience preferred

EEO Statement

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged. Apply Now