Customer Service Administrator at Hendrickson in Kendallville, Indiana

Job Description:

Area of Accountability:


Responsible for data entry and clericalsupport to the Customer Service team including QAD navigation and dataintegrity.


Major Responsibilities:


Generaldataentry and provide clerical support of work processing and spreadsheets forcustomer service staff


Filescorrespondence and other records


Actsas backup to switchboard


Compliesstatistical reports


Providescustomers with Proof of Deliveries


Completeresearch for customer disputes


Process specific open order reports.


ProcessTruck Down orders


Redateorders due to customer logistic issues


ProcessRMA's and all the research prior to


Discreteorder entry for all manual orders


Qualifications:


High School diploma required


Secondary education preferred


1 years administrative experience required


PC skills (MS office, PowerPoint, Excel) required


MRP experience preferred


Hendrickson is an Equal Opportunity Employer


Additional Information

• Requisition ID: 240000H6