CSR / Support Specialist at Visual Sound Inc in Mechanicsburg, Pennsylvania

Job Description:

Visual Sound Inc

TITLE: CSR / Support Specialist

ABOUT THE ORGANIZATION: It takes a special company to stand out in today’s highly competitive audio visual (AV) market. Welcome to Visual Sound, the company that exceeds your AV expectations. With Visual Sound, you will enjoy the benefits that come from partnering with highly-trained, industry-certified professionals who offer much more than just technical “know how.” Emphasizing prompt, professional service, customized solutions and the highest quality work, we ensure that your system is perfect for your space, your needs and your budget. With decades of experience in designing, building and servicing cutting-edge AV solutions, Visual Sound stands out from the crowd. Our ability to grow and adapt to the latest technology and customer needs has made us a leader in the industry. A widely-recognized supplier of AV solutions, our flexibility allows us to provide a variety of services to a wide range of industries. From classrooms to courtrooms, boardrooms to lecture halls, and houses of worship to corporate complexes.

DESCRIPTION:

Responsibilities will include but not limited to:

1. Sales Support
2. Inside Sales / Bid Desk
3. Tech Ops:
4. Purchasing:
5. Other
6. On demand for all departments and special projects that are assigned.

MUST PROVIDE SALARY REQUIREMENTS - THIS IS NOT A REMOTE POSITION

POSITION REQUIREMENTS:

• Ability to balance multiple tasks with changing priorities
• Ability to work and think independently and ensuring to meet deadlines
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
• Excellent attention to detail
• Must have clear and professional communication skills (written and oral) both internally and externally
• Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
• Demonstrated customer service focus and client communication skills
• Ability to handle sensitive and confidential information

• Minimum of a High school Diploma or equivalent
• Minimum 2-4 years of experience with office administrative functions preferred
• Intermediate proficiency with demonstrated experience utilizing office suite (Word, Excel, Powerpoint)

TAGS: customer service, MS Office Suite, Q360, office administration,CRM, Bid Desk, IT, Help Desk, AV, Audio Visual, Sales, Inside Sales, Office Administrator, Administration, Help Center,

LOCATION: Visual Sound - Mechanicsburg

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

PI239959621

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