Exec Dir Training & Development at Arcutis Biotherapeutics Inc in Westlake Village, California

Job Description:

The Executive Director of Training and Development is accountable for the development, implementation and active management of training strategies, plans and processes to support organizational goals. The Executive Director is responsible for training programs involving customer-facing roles within the Commercial organization. This includes: launch readiness, new hire training, advanced and recurrent training, management training as well as additional development programs based on the needs of the organization. This position plays a key role in the design, development and implementation of all sales force effectiveness training programs that directly support the strategic and operational objectives of the Commercial organization. This individual will collaborate with various internal and external business partners to establish learning and development processes that include comprehensive and continual assessment of stakeholder needs (learning tools and resources/program/technology/metrics).

Roles & Responsibilities

• Accountable for the development, execution and sustainment of training in support of all product launches
• Develop and maintain a highly-relevant, goal-oriented strategic training plan
• Instrumental in the development of first line leader and sales representative competencies
• Collaborate with executive and senior stakeholders to ensure full alignment
• Institute a training continuum for customer-facing roles, measure effectiveness and continuously improve
• Deliver effective training during plan of action, launches and other strategic meetings
• Responsible for improving the competency level via training of customer-facing roles
• Continuously seek and support new approaches, practices and processes to improve the efficiency and efficacy of training services offered
• Ensure appropriate training programs for online/remote delivery are available and are delivered through an easy to use, centralized on-line platform
• Identify opportunities to build/enhance blended learning capabilities using technology, particularly virtual/mobile based applications and other digital platforms
• Oversee monitoring of training programs and make decisions to enhance programs over time
• Create and utilize feedback tools to assess impact of training programs and capability development to provide a framework for continuous improvement
• Adhere to adult learning principles and sound training design
• Enable effective delivery of training taking into account: product, disease state, market access, etc.
• Establish processes that enable timely and actionable performance feedback of trainees
• Manage and develop all members of the Training and Development Team
• Lead and participate in highly visible, cross-functional initiatives
• Build trust and credibility with business partners through regular interaction that is evidenced by feedback and proven working partnerships
• Has product and market expertise for all promoted products
• Is proficient and certified in selling and coaching models used throughout the commercial organization
• Effective budget management and resource utilization
• Effectively manages vendors and agencies, and hold them accountable to SOWs and commitments

Education & Licenses and Experience

Typically requires a Bachelor’s Degree and 15 years of industry experience and or equivalent combination.

Competencies & Skills

• Demonstrated leadership, with the ability to lead teams, influence peers and senior leadership
• Strong knowledge and experience of the end-to-end learning process, i.e., learning needs assessment, program design and delivery, and learning evaluation and assessment
• Proven ability to interpret customer needs and translate these into a coherent program of work
• Experience planning and supporting product launches and the associated learning requirements
• Track record of exceptional project management skills and expertise across medium to large-scale projects
• Experience leading “development” initiatives, i.e., training, coaching, learning initiatives
• Ability to work effectively in a fast-paced environment with the need to manage constant change
• Flexibility to deal with ambiguity – ready to change gears and plans quickly
• Strong judge of talent with the ability to make tough decisions
• Business acumen with a comprehensive understanding of the biopharmaceutical industry
• Strong understanding of training technologies and their optimal uses
• Executive presence, exceptional facilitation, presentation, and decision-making skills
• Ability to build relationships quickly and credibly

Why Join Us?

Arcutis is a pioneering medical dermatology company dedicated to revolutionizing the treatment of serious skin diseases and our pipeline is one of the more robust and exiting in the industry. Our vision is to revitalize the standard of care for dermatological diseases and conditions through novel therapies that simplify disease management for physicians and patients. We are focused on filling the innovation gap in medical dermatology drug development by applying our deep clinical, product development and commercial expertise in dermatology to develop best-in-class therapies against biologically validated targets. Arcutis is uniquely positioned to become the preeminent innovation-driven medical dermatology company, and we are looking for top talent to join our team. We are nimble, collaborative, and passionate about achieving our mission!

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Equal Opportunity Employer, including disability/protected veterans

PI239990176

Salary:

$240,000.00

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