Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!
The Scheduling Assistant position involves making outbound calls to potential clients to gather information needed to assist the sales team in closing deals. The role requires serving as the first point of contact for clients pre-sale, ensuring customer information is accurate based on their product needs, and providing exceptional customer service to build a strong brand reputation. The ideal candidate should have excellent phone etiquette and be comfortable with outbound high call volume.
Responsibilities
Reach out to potential clients through outbound calls to gather information needed to assist Scent Consultants in closing sales
Serve as the first point of contact for client pre-sale
Work closely with the sales team to ensure customer information is accurate based on their product needs
Provide exceptional customer service and build a strong brand reputation with potential clients
Preform other duties as assigned by manager.
Requirements
High school diploma, GED, or relevant work experience
Minimum of 3 years of relevant work experience
Strong scheduling and appointment-setting experience
Experience in a luxury brand atmosphere is highly preferred
Calendar management
Outbound high call volume
Customer service experience
CRM experience (Salesforce preferred)
Strong data entry skills
Proficient in Microsoft Word, Outlook, and Excel
Outgoing and professional phone presence
Strong organizational skills while multitasking
Ability to work with a strong sense of urgency
Demonstrated record of taking initiative
Compensation And Benefits
$18/hr plus potential to make $500+ per month in bonuses!
Comprehensive health coverage, including dental and vision insurance, to ensure you and your family are taken care of.
Life insurance provides peace of mind for you and your loved ones.
Paid time off, allowing you to recharge and enjoy life outside of work.
Access to a 401(k) plan to help you plan for a secure financial future.
Employee discount to take advantage of great deals on our products and services.
Opportunities for paid training to develop your skills and advance your career.
Fun and exciting company events.
Our organization is an equal opportunity employer and does not discriminate against any candidate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.