Ability to communicate efficiently and effectively with Attorneys
Law Firm or Professional Services Firm
Nice to have:
3E software experience
Summary:
The Collector plays a pivotal role in expediting the collection of the firm's accounts receivable balances. This position ensures that receivables are collected efficiently and in adherence to firm policies. The specialist coordinates with various internal stakeholders to address billing issues, prioritize accounts for follow-up, and facilitate the resolution of payment delays. Additionally, the specialist assists in preparing reports, responds to inquiries from clients and internal teams, coordinates write-offs, and supports audit requests. The role requires strong communication skills and the ability to manage multiple projects effectively.
Primary Duties:
-Work closely with specified lawyers and clients to expedite collection of accounts receivable balances, aiming for near 100% realization and timely payments.
-Communicate regularly with Finance Management, Partners, and Billing to identify potential issues causing payment delays or poor realization of receivables.
-Coordinate the resolution of billing issues, particularly related to electronic billing submissions and rejections.
-Utilize firm standard software to identify and prioritize accounts for follow-up and monitoring.
-Collaborate with the Cash Team and Billing Team to resolve unapplied/suspense cash items and ensure accurate posting of payments.
-Assist in preparing monthly reports on top inventory items.
-Respond to inquiries from clients, lawyers, and secretaries regarding receivables levels and cash receipts, utilizing firm standard reporting tools.
-Coordinate write-offs of aged or uncollectible invoices as necessary.
-Respond to audit requests in a timely and efficient manner.
-Facilitate accuracy in year-end cash targets/forecasts by communicating with Billing, Billing Lawyers, and financial managers about factors impacting collection of inventory before December 31st.
-Work on multiple special projects as assigned.
-This role requires meticulous attention to detail, strong analytical skills, and the ability to collaborate effectively with various stakeholders to ensure the firm's accounts receivable are managed efficiently and in compliance with established procedures.