Infra Sol Arch 2 Primary Location: Richmond, Virginia V-Soft Consulting is currently hiring for an Infra Sol Arch 2 for our premier client in Richmond, Virginia.
Knowledge, Skills And Abilities "
Critical thinking, analytical, absolute problem solving.
Excellent written and verbal communication skills.
Avaya Aura Core Solution components in VM environment.
Administering System Manager, Communication Manager, Session Manager.
Communication Manager Feature Description and Implementation.
Communication Manager, Branch Gateways and Servers Maintenance Alarms.
Branch Gateways and Servers Maintenance Procedures.
Avaya Site Administration, IP Office Manager.
Administering Call Management System (CMS) Agents & (CMS) Supervisor.
Linux CMS Software Installation, Maintenance, and Troubleshooting
What You'll Do Job Responsibilities:
Exhibits polite and professional communication via phone, e-mail, and mail.
Installs, test and upgrade new and existing hardware/software.
Reviews and recommends procurement of information technology equipment.
Multi-tasking and ability to prioritize as needed with shifting responsibilities.
Maintains the necessary security controls over software and PII.
Prepare update status reports, and evaluations on end of task results or project findings.
Conducts on-site surveys for wireline and wireless support activity or new construction.
Administration, maintenance, and installation of Avaya products.
Diagnosis, repair analog, digital, VOIP and SIP technologies.
Communicates with end users to determine requested support.
Maintain a high level of support and customer services to end users and projects.
Maintain IST Help Desk, Voice Services request (SLA) service level agreements.
Performs basic operation, monitoring, troubleshooting, moves adds and changes.
Identifies and resolves complex and basic communications problems.
Shows awareness of standards and regulatory requirements related to assigned tasks.
Provides technical assistance and support for voice client application problems.
Participate in Team Meetings and other Voice Service support meetings as required.
Interested? Qualified candidates should send their resumes to pvamshi@vsoftconsulting.com V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.