Under direction, conducts screenings, intake assessments and case management services within a Person-Centered Planning approach to adult mentally ill, adult developmentally disabled and children with serious emotional disturbance. Requests referrals for ongoing services within Macomb County Community Mental Health (MCCMH) direct operated or contract programs. Maintains clinical and administrative records; coordinates, consults and provides liaison work with other agencies and systems; ensures service authorizations are current; implements program goals and activities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Performs direct clinical services, including, screening of referrals or walk-in consumers, assessments for children, adolescents, and adults.
Responsible for crisis intervention, treatment plans, case management, and transition services.
Performs indirect clinical services including complete case documentation following MCCMH policies and procedures; confirms diagnosis to make the most suitable and medically necessary recommendations; assists client and/or family in obtaining appropriate resources.
Provides case management services for consumers to assist in obtaining necessary services and coordinates those services until the consumer is transitioned to a service provider.
Maintains accurate clinical documentation, including, assessments, progress notes, treatment plans, and other required documentation.
Ensures accurate administrative paperwork, including, staff activity logs, statistical reports, attendance, mileage reports, and case lists.
Participates in agency and system staff meetings.
Conducts thorough, accurate, and clinically sound screenings with consumers, guardians, and family members in a timely manner.
Requests authorizations for services provided, monitors utilization of services, requests re-authorizations or continuations as needed.
Serves on community mental health or community based committees.
Supervises the work of department interns as needed.
Performs administrative responsibilities of a Clinical Supervisor as needed.
Performs related duties as assigned.
QUALIFICATIONS
Required Education and Experience
Master's Degree in Social Work, Counseling, Psychology or Doctorate in Psychology or a directly related mental health field from an accredited college or university
Two (2) years of clinical experience working in a mental health setting
Preferred Education and Experience
Previous community mental health experience with children, adolescents, or adults
Knowledge of the Macomb County Provider Network
Required Licenses or Certifications
Licensed Master Social Worker (LMSW), Limited Licensed Master of Social Work (LLMSW), Licensed Professional Counselor (LPC), Limited License Professional Counselor (LLPC), Temporary Limited Licensed Psychologist (TLLP), or Licensed Psychologist (LP)
Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines
Possession of a valid Michigan driver's license and operable, insured automobile for authorized travel
Preferred Licenses or Certifications
Certification with the Michigan Certification Board for Addiction Professionals (MCBAP) or an approved development plan
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Michigan Mental Health Code/401 criteria
Mental illness, serious emotional disturbance, and developmental disabilities
Techniques to de-escalate/interact in potentially dangerous situations
Applicable computer applications
Skill in:
Using good professional judgment for the welfare and safety of our consumers
Providing excellent and timely customer service
Performing a variety of duties, often changing from one task to another
Ability to:
Collaborative: Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives
Accountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily
Respectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership
Work in an environment which embraces the county's Dignity Campaign
Effectively speak, write, and understand the English
Effectively speak, write, and understand a language other than English is preferred
Understand and carry out oral and/or written instructions
Accurately organize and maintain paper documents and electronic files