LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com
Job Title: Senior Specialist - Cloud & Infra Management
Work Location: Bellevue, WA
Job Description
END USER COMPUTING:
Preferred Skill sets - Windows Client OS Patching, SCCM, Ivanti, Active Directory-LAPS,Deskside Support.
Roles & Responsibilities:
Expert knowledge on Windows Client operating systems, Ivanti and SCCM Administration.
Expert knowledge on Microsoft troubleshooting skills and tools including OS Hardening and Vulnerability assessment.
Powershell Scripting.
Strong Knowledge on Management of Active Directory LAPS.
Deploy and configure SCCM infrastructure to support software deployments.
Troubleshoot SCCM client and server issues and perform necessary remediation.
Work closely with other IT teams to ensure proper integration of SCCM with other systems and tools.
Monitor and Maintain the health of SCCM infrastructure, including site servers, distribution points and clients.
Develop and follow upgrade procedures rollback plans and documentation for reference.
3rd party application patching through ivanti tool.
Tier-2 Break-Fix Support includes MS Teams, Exchange, Onedrive, VDI issues, software installation failures.
Knowledge on M365 support.
Troubleshoot and resolve issues encountered during the upgrade process, including compatibility problems, connectivity issues or software bugs.
Maintain a regular and predictable work schedule and coordinating with peer teams.
Perform other duties as necessary.
Related certifications preferable.
Focus towards process automation.
ITIL Knowledge - Problem Management and Change Management.
Provide Level- 24/7 support and troubleshooting to resolve issues within SLA.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.