Founded in 2009, Diventures is a leading provider of swim, scuba, and travel experiences. With eighteen locations across twelve states, including Omaha, Nebraska, Diventures offers concierge-level customer service, state-of-the-art facilities, and best-in-class curriculum, training, and equipment. The company is committed to safety and fun in the water and is dedicated to giving back to local and global communities. Diventures employs a diverse team and serves thousands of customers each year, using the power of the water to impact lives and change the world.
Role Description
This is a full-time on-site role as an Aquatics Experience Manager at Diventures in Omaha, NE. The Aquatics Experience Manager will be responsible for overseeing day-to-day operations, managing customer experiences, and ensuring the quality and safety of swim and scuba programs. They will collaborate with the leadership team to develop and implement strategic plans, manage staff, and organize aquatic events and activities. The Aquatics Experience Manager will also provide exceptional customer service and ensure a positive and engaging environment for all participants.
Qualifications
Analytical Skills, Project Management
Excellent Communication and Customer Service skills
Experience in Customer Experience
Knowledge of swim and/or scuba programs and safety protocols
Ability to collaborate effectively with a diverse team
Strong organizational and time management skills
Passion for water activities and commitment to safety
Previous experience in the aquatics industry is a plus