We are seeking a full-time Hospice Director to direct and manage the daily operation of our hospice service line. This includes collaborating with the education team to continuously identify and pursue ongoing education in the latest clinical research supporting innovative hospice delivery models; working with the Chief Patient Care Services Officer and peers in Palliative, Pediatrics, and Home Health to identify how care can be best coordinated and transitioned across lines of business; and a commitment to continuous learning and professional development.
Essential Duties & Responsibilities Include:
Develop the organizational hospice care model and strategy, including recommended team structures, staffing ratios, and best practices.
Identify opportunities for program development, service expansion, and enhancement of hospice care offerings to meet the needs of patients, families, and caregivers.
Work with the Market SVPs to translate the care model into tactical improvements for day-to-day operations and continuous growth.
Direct oversight over the after-hours support team, with accountability for after-hours support outcomes and managing associated operational costs.
Monitor clinical outcomes, patient satisfaction scores, and quality metrics, implementing interventions to address areas for improvement and promote continuous quality improvement.
Develop and oversee the execution of strategies to expand market share, increase revenue, and drive business growth across existing and future markets.
Education/Experience:
Bachelor's degree in Healthcare Administration, Nursing, Business Administration, Social Work or a related field (Master's degree preferred).
Minimum of 5 years of experience in hospice care management or related healthcare leadership role.
Strong understanding of hospice care regulations, compliance, and accreditation standards.
Demonstrated ability to develop and implement strategic initiatives that drive organizational growth and improve patient outcomes.
Excellent communication, collaboration, and leadership skills.
Proven track record of building and leading high-performing teams.
Ability to analyze data and metrics to inform decision-making and drive performance improvement initiatives.
Strong organizational and project management skills.