The Hawaii Pension Processor is responsible for processing pension applications and practices within the office. Will participate in reviewing applications, calculating pension amounts communicate with employers regarding employment information.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Incoming Mail
Process incoming mail (requests for forms, lump sum estimates, bank forms, election forms, etc...)
Send out any forms requested
Verify incoming forms for accuracy and return to member with instructions if incomplete
First Hawaiian Bank
Create and send account change notices to FHB
Create and send new account notices to FHB
Reinstatements
Deceased
Initials
Communicate with FHB
Pension Applications
Create and send employer verification forms to employers (Truckers & Stevedores only)
Double check application and documents are complete
Pull record of hours from iNavigate/VBAS (for Stevedores)
Communicate with employers regarding employment information/hours
Send retro interest calculations to HACI for verification
Prepare & send Summary Analysis to FHB for setting up pension accounts
Send members their initial pension payments with award letter
Log everything along the way
Knowledge, Skills, & Abilities:
Strict attention to detail.
Functional understanding of the Accounting process system.
PC proficiency with Word, Excel, Outlook. knowledge preferred.
Excellent verbal and written communication skills.
Strong math, problem-solving and analytical skills required.
Must be able to follow directions, work with minimal supervision and interact with all departments and levels of management.
Knowledge of Union, Trust, Pension and Benefits Industry preferred.
Must be able to maintain strict confidentiality.
Ability to prioritize and multi-task.
Professionalism and respect for co-workers at all times.
Education and/or Experience: Associates degree (A. A.) or equivalent from two-year college or technical school; or 2 to four years related experience in a fast-paced accounting environment and/or training; or equivalent combination of education and experience.