Arula is a brand built for women who are unafraid to be themselves. We are more than a retailer; we are a safe haven for women who've been ignored or excluded. We believe size should never limit your fashion choices. You're more than a number...You are Xquisite, Amazing, Beautiful + Captivating. In the end, it's not about a pretty dress or a new pair of jeans... it's about giving you the shopping experience you have always deserved. We see you... We hear you... We support you!
Our Mission
"Stand Out. For Good". At Arula, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
To make a difference in people's lives, by bringing fashion, inspiration and mission together. To lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.
People
Directs guest experience efforts that are consistent with Arula expectations; coaches associate on guest engagement to increase transactions and capture guest loyalty
Develops team to accomplish store's business objectives through recruitment, selection, coaching, investment, retention, and motivation
Create a family environment, while driving sales and anticipating guest needs
Achieves excellent guest experience by role-modeling company experience expectations
Adheres to Human Resource standards
Assesses associate's performance consistently and reviews and communicates performance proactively
Provides timely feedback to associates, rewarding and recognizing achievement to drive retention
Holds self and associates accountable for achievement of financial results and statistical standards
Manages conflict and coaches by applying company's recommended processes, standards and guidelines
Empowers and involves associates in decision-making processes
Accepts feedback and fosters dialog around solutions
Develops associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging
Fosters team commitment through support, relationship building, and recognizing individual contributions
Leads by managing through change and adversity
Ability to function as a role model, ensuring that the guest remains the top priority
Proven ability to respectfully challenge and motivate the team
Process
Understands the Arula culture, and ensures compliance with all Arula values, practices and operational standards
Controls workflow through successful planning and delegation
Leads execution of task directives within designated timeframes
Completes opening/closing procedures according to company standards
Adheres to loss prevention practices and is aware of and reports potential incidents to protect company assets
Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
Maintains a safe work environment and reports any potential hazards
Participates and assists in the preparation for the stores' inventory
Conducts store walk-throughs with team, communicating successes/opportunities in key store categories
Communicates effectively with executive team
Recommends ideas to improve standards and processes
Understands and is accountable for control of income and expense categories as it relates to company's Profit and Loss statements
Demonstrates a desire and ability to be a responsible learner and utilize all company forms and programs
Develops business strategy and maximizes opportunities to generate additional store volume
Achieves quantifiable performance goals (net sales and payroll)
Ability to control payroll expenses through effective and efficient scheduling and staffing
Must be able to lift and carry heavy boxes (up to 30 lbs.)
Presentation
Directs merchandise presentation, restocking, and recovery to maximize productivity
Maintains the store's organization, appearance, and cleanliness
Understands and can clearly articulate the company's brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries
Operates with the highest levels of personal integrity and business confidentiality
Represents the brand by adhering to appropriate standards of dress and grooming
Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines
Utilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals
Maintains the store's organization, appearance, and cleanliness
Qualifications
1 year Store Leader experience in the retail industry with proven results
Bachelor's Degree preferred
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For® 2023