Dassault Falcon Jet in Melbourne, Florida is seeking one full time Aviation Maintenance Estimators who will be primarily responsible for the preparation of an approved proposal to provide to a Regional Sales Manager (RSM) for delivery to a customer. This involves the compilation of labor hours, material estimates and service requirements, entering the information into the company system, and obtaining the appropriate approvals.
In addition, the Estimators will interface with multiple positions within the company and outside vendors to obtain work scope definition, material lists and labor estimates. Once the proposal is completed, they will monitor the proposal through the approval process and ultimately deliver it to the RSM.
Responsibilities Create and implement inspection, service bulletin and modification estimate by providing base cost estimates (labor hours, material and services) for all inspections, installations, projects or products relating to Maintenance, as specified in the Customer Specifications and Sales Requests
Maintain close communication with Sales, Engineering, operations, scheduling and Dassault Customer Services for continuous maintenance and development of installations, inspection and service bulletin product roadmap and portfolio.
Work with vendors to improve relationships and product partnerships.
Assist in defining, implementing, and continuously improving the product development processes.
Ensure products are consistently created and maintained in company system.
Update Sales & Marketing with information of new products, upcoming products, and changes with vendors
Works with appropriate departments as required to assure consideration of all pertinent facts for accurate specifications and estimates and ensures accuracy and completeness of materials and components including technical terminology and costs.
Maintains an up-to-date list of costs of materials to be used in proposal estimates. In addition, collects and maintains actual to estimated job files.
Maintains complete files on all Customer Specifications and estimates created.
Works closely with operations to develop estimates on labor hours per task, turn-time and material/services requirements, lead time and scheduled events flat rates.
Works closely with buyers to acquire current lead time on critical parts.
Review products in development to anticipate possible marketing opportunities, scheduling, and financial impact.
Recommends lead time and down time required based on manpower in the requested facility.
Creates preliminary and final customer proposal for presentation to the RSM and customer.
Adhere to Dassault Aircraft Services General Work Rules and ethics.
Requirements Requirements: Previous experience working in a customer service-oriented environment.
Three (3) to five (5) years' experience with aircraft airframe maintenance
Written and verbal skills in developing and explaining technical airframe work scopes.
Planning and organizational skills are necessary to prioritize and coordinate workload within a multi-task setting.
Skilled in researching methods for obtaining technical information.
Working knowledge of Service Bulletins and other technical documents
Working knowledge of aircraft maintenance programs, OCIP and Chapter 5 maintenance
Working knowledge of customer maintenance programs, procedures, and instructions
Computer skills necessary to learn and/or operate MS Office programs, databases, email, web-based applications, and Falcon Jet Customer Services specific software (i.e. Corridor)
Working knowledge of applicable Federal Aviation Regulations for example, part 91, 135 and 145 and other certification requirements such as STC, TC, EASA and 8110 approval bases
Interpersonal skills necessary to interface, establish and maintain effective working relationships with co-workers, employees, management, vendors, and customers.
Ability to articulate product benefits while interfacing with Customers and our Sales team.