Printing and Mailing Services Manager at VanderHouwen in Portland, Oregon

Posted in Other 12 days ago.

Type: full-time





Job Description:

Status: 12-Month Contract (possibly extended)

Job Title: Print and Mail Operations Supervisor

Location: On-site in Beaverton, OR (Work Schedule: 4:30 PM - 1:00 AM PST)

Salary: $25/hr

About the company:

For over 25+ years, we have established clear expertise and integrity in legal, administrative, compliance, and workplace transformation services. We thrive on the biggest challenges, whether from midsize enterprises, Fortune 100 companies, or G7 government departments. By employing time-tested processes and cutting-edge technology alongside a relentless drive for reliable service, we produce major bottom-line results for our clients: reduced costs, mitigated risk, improved productivity, and more efficient resource allocation. Our clients trust us as key partners providing innovative solutions, sound counsel, and comprehensive administrative support.

Print and Mail Operations Supervisor:

Our client is seeking a Print and Mail Operations Supervisor to assist their organization. This position is responsible for managing the inserting, sorting, and delivery of USPS First Class mail and overnight services. Supervises a team of approximately 15 full-time employees and temporary staff. Along with administrative tasks related to a supervisory position, this role also performs work including but not limited to coordinating production with other management; workforce and resource scheduling; process improvement and documentation; internal and external audits; quality control; inventory management; and developing a strong working relationship with the USPS and overnight vendors.

Print and Mail Operations Supervisor Responsibilities:
  • Manage workflow including handwork, machine inserting, sorting, and other mail production work to consistently meet client deliverables and organizational targets.
  • Provide regular detailed reporting to management on status, throughput, and department productivity.
  • Continuously review and update department operating procedures to maximize efficiency and ensure ongoing improvement.
  • Staffing management for 15 + employees and temporary staff, including strong management of overtime.
  • Performance management of full-time staff including ongoing coaching and feedback, disciplinary actions, annual objective setting and reviews and individual development plans for top performers. Coach employees, train employees, conduct performance reviews.
  • Maintain company standards, ensuring employees conduct aligns with company value. Always ensuring the client upholds and maintains safe and adequate work environment.
  • Apply knowledge of USPS rules and regulations for mailing.

Print and Mail Operations Supervisor Qualifications:
  • 3+ years' experience managing a production team with proven accomplishments to exemplify ability to meet the expectations of this position.
  • Strong oral and written communication skills with the experience in presenting to management.
  • Knowledge of USPS rules and regulations required.
  • Strong Computer skills- Microsoft Office Suite.

Required Competencies:
  • Managing Performance: Ensures that associates have clear goals and objectives, expectations and measures of success for projects and tasks; provides specific performance feedback, both positive and corrective, as soon as possible after event.
  • Fosters Teamwork: Provides opportunities for people to learn to work together as a team; promotes cooperation with other departments; recognizes and encourages the behaviors that contribute to teamwork.
  • Empowering Others: Gives people latitude to make decisions based on their level, area of responsibility, knowledge and skills; encourages individuals and groups to set their own goals consistent with business goals.
  • Managing Change: Facilitates the implementation and acceptance of organizational change;
  • Strategic Agility: Clearly understands and articulates the business strategy; continuously ensures team and individual goals are aligned to broader strategic objectives, particularly when there is a change in direction; anticipates future consequences and trends, accurately including their potential impact; maintains broad business knowledge and perspective; creates new, competitive strategies aligned to the broader business strategy.
  • Influencing Others: Uses appropriate interpersonal styles to persuade others to accept a position or initiative that results in action to positively impact business results; assesses the current situation and adapts interpersonal style to suit the target audience; makes recommendations to achieve a specific impact, effect or course of action adopted by others; seeks mutually beneficial solutions; obtains cooperation from others, including those who are not direct reports.

Physical Demands:
  • The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
  • Position requires significant manual labor [including lifting up to 50 lbs].
  • Position does require frequent standing, sitting, carrying, and walking.
  • Position requires moderate lifting, repetitive bending and/or moving.
  • Position requires close vision, distant vision, peripheral vision, and depth perception.
  • Position requires talking and listening to communications with clients and/or employees.

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