Redefine the future of customer experiences. One conversation at a time.
We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.
Build Amazing - Deliver Amazing - Live Amazing - Be Amazing
As the Sales Enablement Leader at Nextiva, you will play a crucial role in driving the success of our sales team and partners by designing, implementing, and managing comprehensive sales training and partner enablement programs. This position requires a dynamic leader with a proven track record in creating and executing strategies that enhance the effectiveness of sales teams and channel partners in a software sales environment.
Key Responsibilities
Develop Sales Training Programs:
Create and deliver innovative and effective sales training programs that cover product knowledge, sales methodologies, objection handling, and other relevant topics
Help the sales team build strong capabilities in selling to mid-market and enterprise accounts, using relationship-based sales techniques
Collaborate with product managers, subject matter experts, and sales leaders to ensure the content is up-to-date and aligned with the latest product features and market trends.
Design Partner Enablement Initiatives:
Develop and implement partner enablement programs to empower channel partners with the knowledge and tools needed to effectively sell and support our software products.
Collaborate closely with the channel sales team to understand partner needs and tailor enablement programs accordingly.
Sales Onboarding:
Design and manage a comprehensive onboarding program for new sales hires, ensuring a smooth and efficient integration into the sales team.
Implement continuous learning initiatives to keep the sales team updated on industry trends, competitive landscape, and new product releases.
Sales Playbooks:
Develop and maintain sales playbooks that provide sales representatives with actionable strategies, messaging, and resources to drive successful customer engagements.
Regularly update playbooks to reflect changes in market conditions, competitive landscape, and product offerings.
Performance Measurement:
Establish key performance indicators (KPIs) to measure the effectiveness of sales enablement programs.
Analyze data and feedback to continuously refine and improve training initiatives.
Cross-Functional Collaboration:
Work closely with marketing, product management, and other cross-functional teams to ensure alignment between sales enablement initiatives and overall company objectives.
Collaborate with sales leadership to understand specific needs and challenges, adapting programs accordingly.
Technology Adoption:
Leverage technology and our internal learning management systems to deliver and track training content.
Stay informed about emerging technologies in sales enablement and implement tools that enhance the learning experience.
Qualifications
Bachelor's degree in Business, Marketing, or related field; advanced degree is a plus.
Proven experience in sales enablement, training, or a related role within the software industry, with the ability to ramp up quickly on key business processes.
Strong understanding of sales processes and methodologies and the ability to translate business and sales needs to create compelling and engaging curriculum content.
Excellent communication and interpersonal skills with a high degree of intellectual curiosity to build and improve sales programs.
Demonstrated ability to collaborate with cross-functional teams.
Familiarity with learning management systems and sales enablement tools.
Results-driven mindset with a focus on continuous improvement.
Compensation, Rewards & Benefits The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $155,000- $241,110. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.
Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.
Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! ????
To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. In 2022, Nextiva has been recognized by Comparably as the 'Best Place to Work' in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.
Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably's Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor's 2020 Best Places to Work.
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.