Our premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication and genuine approachability.
The Technical Project Analyst will be responsible for:
Assessing project scope prior to project initiation
Meeting with subject matter experts as project work commences
Developing, testing and implementing technical changes required for workflow automation within our case management software
Completing routine maintenance within our case management software
Deploying changes in production including creating end-user job aids, PowerPoint presentations, standard operating procedures and in person or virtual training classes
Maintaining project and testing documentation
Working with staff to roll out changes using job aids, PowerPoint presentations, virtual and in-person meetings and side-by-side training
Working with other departments to complete root cause analysis of issues that occur as a result of a software or workflow change and determine and complete a remediation plan to resolve the issue
Attending calls with vendors and clients to discuss projects
Qualified Candidates:
Has experience working with a project team (does not need to be a PM)
Will be required to commute to downtown Cleveland Monday through Friday
Is a "doer" - someone who will want to help and get projects done, not necessarily coordinate those projects
Has an eye for detail
Is a team player
Has a go with the flow personality
Education/Training/Experience
College degree is preferred
Prior experience deploying changes through a formal change management process
Prior experience as a software subject matter expert is preferred
Basic programming skills using a variety of languages
Javitch Block offers a comprehensive benefits program including health insurance, life insurance, short and long-term disability, paid vacataion/sick time, and 401(k) with company match.
You can learn more about Javitch Block LLC at www.jbllc.com