Lead and own multiple projects: Taking responsibility for the initiation, planning, execution, and successful delivery of multiple projects simultaneously.
Support managing client relationships: Building and maintaining positive relationships with clients, understanding their needs, and ensuring client satisfaction.
Partner with creative team and media manager in all aspects of project development to ensure cohesive project development, incorporating creative elements and media strategy.
Assign team priorities and manage creative resources to efficiently to meet project timelines.
Prioritize and manage a high volume of detailed work: paying attention to detail in all aspects of project management and client communication.
Schedule and lead meetings with the clients to discuss project status, updates, and addressing any client concerns.
Maintain accurate meeting notes, decisions and action items to ensure clear communication and accountability.
Write and lead clear and comprehensive creative briefs that guide the creative team in their work and process.
Actively contributes to or leads strategic discussions to align project goals with overall marketing objectives.
Monitor and track the progress of projects using project management tools to ensure timely completion.
Work with manager and client team to ensure that project deliverables meet client expectations and are delivered according to agreed timelines.
Stays current with industry knowledge and trends, staying informed about the competitive landscape, and applying this knowledge to enhance project strategies.
Qualifications
You are a driven, entrepreneurial-minded, high achiever with at least 5 years of experience in a client service role, with project management experience
You are versed in digital / social / performance marketing, and love to learn!
You have a strong understanding of how to manage a brand's digital ecosystem
You have a working understanding of analytics
You have a working understanding of performance marketing / paid social
You are reliable, genuine with high ethic in any decisions being made
You are extremely organized, with attention to detail and time management skills
You are as strategic and creative as you are operational and execution-oriented
You flourish when working within a team and are great with people
You are an effective communicator, both verbally and in writing
You are persuasive, able to sell work and ideas, and respond positively to feedback
You are flexible, open-minded, growth-oriented, and an exceptional problem solver
You are resilient and positive in difficult situations
You are able to juggle and arbitrage client requests and priorities
Your presentation skills are excellent and you enjoy it too!
You are self-aware of your hard and soft skills to be utilized through the project
You love learning, value expertise, and want to really believe in the work you do