This part-time individual (Bilingual English/Spanish) oversees the Changing Futures waiting area while the Community Coordinator is in session. This includes answering calls, greeting and directing participants, and managing behavioral expectations of children and parents.
This staffer is expected to be professional and enthusiastic, organized, punctual, and have a friendly demeanor, and be able to efficiently multitask. His/her disposition should be consistent with patience, relatedness and calm, especially with young people.
RESPONSIBILITIES:
Greet, direct and assist all visitors; Answer and direct central switchboard calls.
Manage reception area during high volume periods; Alert therapists of late/absent clients, etc.
Provide as needed childcare support in the waiting area when adult caregivers are in session; engage children in appropriate play as possible.
Provide administrative backup and outreach support to the Community Coordinator, such as collecting forms, distributing outcome surveys, announcing upcoming program events and sharing resources with visitors, etc.
Conduct general clerical duties including maintaining necessary inventory of office supplies and the maintenance/security of the office environment and equipment
Provide on-call, as needed coverage when the Community Coordinator is out or has a change in schedule.
Support Community Coordinator with data entry via Google Suite and Salesforce.
Other duties as assigned.
Hours/Schedule:
Monday through Fridays 2-5pm, or 3-6 pm; Saturdays 10am-4pm or 10am-6pm
20 hours weekly
Qualifications:
High School Diploma or GED preferred
Bilingual Spanish required
Strong communication and organizational skills
Some child care experience is helpful
Familiarity with Google Suite and/or Salesforce is helpful