Stites & Harbison, PLLC, a full-service law firm, is seeking a detail-oriented Conflicts and New Business Intake Operator to support the daily operations of the firm's Business Intake and Conflicts team in Louisville, Kentucky. The successful candidate must demonstrate good judgement and have a strong aptitude for investigating and researching potential issues as the firm takes on prospective business. Experience with law firm business intake and/or conflicts analysis is desired. Experience with intake and client/matter maintenance utilizing Intapp Open and/or 3E software is preferred.
While this is a full-time position regularly requiring 40 hours a week, the firm is seeking an Operator with the flexibility to work more hours, if needed. Hybrid and remote work will be considered for the right candidate.
Responsibilities: • Work with various firm personnel to obtain details needed for new business intake. • Perform conflicts of interest searches and analysis. • Assist the Conflicts and Business Intake Manager and other Analysts in the resolution and clearance of conflicts of interest issues. • Complete administrative tasks related to business intake, conflict searches, and opening of new files. • Work in conjunction with the Conflicts and Business Intake Team and the Billing Team to cover the workload with a team approach and the spirit of dedication to client service for both internal and external clients. • Assist the Conflicts and Business Intake Team with a wide range of research requests, compliance activities, and other projects. • Become a key contributor to ongoing process improvement.
Required Qualifications: • A minimum of a 2-year college degree. Experience in new business intake in a law firm setting may be considered in lieu of this requirement. • Experience with Intapp Open and 3E (preferred). • Ability to maintain confidentiality in highly sensitive matters. • Excellent data-entry skills and strict attention to detail. • Outstanding verbal and written business communication skills. • Strong analytical skill and ability. • Strong sense of motivation.
Stites & Harbison, PLLC ranks in the Top 10 "Best Places to Work in Kentucky" for 2023 in the medium company category. The firm has made the list 17 times - 10 of those in the Top 10.
We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status, or other status protected by law. Stites & Harbison is an equal opportunity employer offering a competitive salary and benefits package.
Please apply by submitting a cover letter and resume to Cathy Carroll (ccarroll@stites.com). No phone calls at this time.
Notice to Recruiters and Search Firms: Stites & Harbison will only accept submissions if a signed, current fee agreement is in place.