Position Type: Contract (6 months with potential conversion to Full time Hire)
Location: Columbus, OH, United States
Must be US Citizen and local to Columbus, OH area - Be able to work onsite in Columbus location
Top 3 Required Skills:
Collections experience.
Excellent verbal and written communication skills
Organization skills
PURPOSE OF POSITION:
The Collection Specialist will be responsible for monitoring prepay and credit term accounts to identify overdue payments and make collection efforts on past due accounts.
MINIMUM EDUCATION:
HS Diploma
MINIMUM EXPERIENCE:
Previous collection experience preferred.
KNOWLEDGE, SKILLS, ABILITIES:
Proven success in a collection role
Knowledge of credit terms, and collections techniques
Working knowledge of MS Office Suite
High degree of accuracy and attention to detail
Ability to meet deadlines and manage multiple tasks simultaneously.
Ability to interact with various levels of management in a professional manner.
TASKS AND RESPONSIBILITIES:
The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.
Monitor accounts to identify any past due balances.
Provide exceptional customer service while making collection efforts on all past due accounts.
Track down missing invoices for upcoming training events.
Process credit card payments and refunds.
Keep detailed and accurate notes on all accounts.
Maintain productive and working relationships with various Client teams such as sales, client experience, and the learning centers.