The Fine Wine Associate is responsible for receiving and accurately inventorying inbound deliveries, conducting pickups and making deliveries within prescribed deadlines, maintaining accurate inventories of client wines, assisting clients when they visit their storage locker, and representing the Domaine brand. In addition, manage the cleanliness and organization of the warehouse, participate in daily warehouse projects, actively engage as a member of the Operations Team, and perform other duties as assigned.
Required Skills/Abilities:
Strong internal and external client service skills
Very good analytical and problem-solving skills
Strong organizational skills and attention to detail
Able to record data accurately
Strong time management skills with a proven ability to meet deadlines
Strong verbal and written communication skills
Ability to keep client account information confidential
Ability and wiliness to transport and deliver wine products
Preferred Skills/Abilities:
Prior experience with wine products
Ability to prioritize tasks and to delegate them when appropriate
Experience with computers, especially with Microsoft Office 365
Experience with shipping and logistics
Experience with a pallet jack
Experience with a hand truck
Experience with a forklift
Responsibilities:
Manage and reconcile client inventories accurately within the agreed upon timeframe
Assist with offsite pickups, deliveries, and installations
Timely inventory inbounds accurately into the correct database on a daily basis
Put together shipping cases as needed
Move, organize, build and breakdown shipping pallets as needed
Consolidate inventories as needed
Inventory client's wines as requested or required
Greet visitors and accept warehouse deliveries from UPS/FedEx and common carriers
Operate forklifts and pallet jacks
Prepare, label and organize outgoing boxes/pallets with shipping labels
Track, manage and prepare inbound/outbound shipments when needed
Drive delivery van or box truck for offsite pickups and deliveries, as needed, including loading and unloading with precision and care
Conduct inventory audits to resolve discrepancies as needed
Conduct pick and pull requests and prepare wines/cases for pickup or shipping as needed
Perform offsite activities in client cellars, outside locations and other storage facilities
Keep the warehouse organized and cleaned on a daily basis
Ensure the security of the property before departure on a daily basis
Function and participate as a Team member in meetings and special projects
Perform other related duties as assigned
Physical Requirements:
Working in a 55-degree F warehouse; exposure to extreme heat and cold when making deliveries throughout the year
Sitting, standing, walking, pulling, pushing and climbing stairs/ladders throughout the shift
Requires finger and wrist manipulation and/or grasping more than 50% of the time
Must be able to lift up to 50 pounds at times
Ability to lift 40lb boxes repeatedly
Travel Requirements: Local pickup or deliveries
Education, Experience and/or Certifications:
Required:
High school diploma, GED, or equivalent
Valid driver's license with a clean driving record
Be able to pass the Federal DOT physical and obtain a Federal DOT driver's license (if applicable)
1 - 3 years warehouse experience
Preferred:
2 years of Wine Industry experience preferred
Forklift certification preferred (but will be provided if necessary)